Asst. Executive Housekeeper; BL

Asst. Executive Housekeeper (BL6)

Key Responsibilities:

• Assist the Executive Housekeeper in managing the daily operations of the housekeeping department onboard the cruise ship
• Supervise and coordinate the work of housekeeping staff, including room attendants, laundry attendants, and public area cleaners
• Monitor and maintain cleanliness, hygiene, and organization of guest cabins and public areas
• Inspect guest cabins and public areas to ensure they meet the company's standards of cleanliness and presentation
• Train and mentor new housekeeping staff on company policies and procedures
• Maintain inventory and order supplies for the housekeeping department
• Handle guest requests and concerns in a timely and efficient manner
• Collaborate with other departments to ensure a seamless guest experience
• Assist with scheduling and assigning tasks to housekeeping staff
• Conduct performance evaluations and provide feedback to housekeeping staff
• Ensure compliance with all safety and sanitation regulations
• Assist with budgeting and cost control for the housekeeping department
• Keep track of guest feedback and take necessary actions to improve guest satisfaction
• Perform any other duties assigned by the Executive Housekeeper or management

Qualifications:

• German at Berlitz Level 6 (CEFR B2):
  Capable of leading meetings, writing reports, and handling guest interactions in German
• High school diploma or equivalent required;
  Bachelor's degree in Hospitality Management or related field preferred
• Minimum of 2 years of experience in a housekeeping supervisory role, preferably in a hotel or cruise ship setting
• Strong leadership and organizational skills
• Excellent communication and interpersonal skills
• Ability to work well under pressure and in a fast-paced environment
• Proficient in Microsoft Office and other relevant software
• Knowledge of safety and sanitation regulations

Working Place:
Africa, Ohio, United States