Front Desk Agent Job Berlin Ohio USA,Hospitality / Hotel / Catering

Location: Berlin

Front Desk Agents Berlin, OH

Berlin Grande is currently seeking part- and full-time Front Desk Agents to service their Berlin, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guests’ requests.

What We Can Offer YOU (FT Employees):

Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
401k
Pay: Dependent on experience

The right candidate will have:

Previous experience working at front desk in a hotel setting
Marriott, Hilton, and/or IHG experience is preferred
Positive attitude and service-minded work ethic
Flexible schedule including evenings, weekends, and holidays required

Our Front Desk Agents will:

Greet, check-in, and check out guests when they arrive and leave the premises
Distribute keys and room assignments
Record credit card and personal information
Manage room bookings in-person, online, and through incoming calls
Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
Perform regular bookkeeping duties
Connect with the housekeeping department to ensure guest accommodation is ready

Delight in the well-balanced blend of modernamenitiesand the cultural flair of the Amish Country. Berlin Grande Hotel offers impeccable service from a dedicated and caring staff who treat guests like family. Located in the heart of Ohio’s Amish Country, we deliver world-class Berlin lodging with down-home graciousness.

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