Banquet Houseperson

Banquet Houseperson

Department: Banquets / Event Services

Reports To: Banquet Manager or Director of Banquets

The Banquet Houseperson is responsible for setting up, maintaining, and breaking down banquet rooms and event spaces according to event orders and guest specifications. This role ensures all meeting rooms are clean, properly equipped, and ready for service, supporting the banquet servers and event team in delivering outstanding guest experiences.

• Set up banquet rooms, meeting spaces, and pre-function areas according to event orders and diagrams.
• Move, lift, and arrange tables, chairs, staging, podiums, dance floors, and other equipment as required.
• Ensure all linens, skirting, and table settings are clean and properly placed.
• Maintain cleanliness and organization in all banquet and storage areas.
• Assist banquet servers and event staff with service setup and breakdown as needed.
• Refresh meeting rooms during events, including changing water service, resetting tables, and removing trash.
• Report any maintenance issues or safety concerns to management immediately.
• Ensure all equipment is stored properly and safely after each event.
• Maintain communication with the Banquet Captain, Manager, and other departments to ensure smooth event execution.
• Follow all safety and sanitation procedures as required by hotel policy.
• Qualifications:
• Previous banquet, housekeeping, or event setup experience preferred but not required.
• Ability to lift, push, or pull up to 75 lbs. and stand or walk for extended periods.
• Strong attention to detail and time management skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Team-oriented with a positive and professional attitude.
• Work Environment:
• Fast-paced hospitality environment involving frequent lifting and movement of heavy objects.
• Must be able to handle multiple tasks and adapt to changing event needs.

Renaissance Toledo Downtown Hotel is a 4-star Marriott property located in downtown Toledo, Ohio. The hotel features 241 air-conditioned rooms, including 7 suites, and sits within walking distance of major attractions. Imagination Station and Valentine Theater are each just 0.2 miles from the property, making the hotel an ideal base for exploring the city's cultural venues.
Guest rooms are appointed with refrigerators, smart televisions, and complimentary wireless internet. Each room includes a bed dressed with down comforters and premium bedding, along with a private bathroom stocked with designer toiletries and a hair dryer. Cable programming is available for in-room entertainment. Guest comfort ratings average 4.4 out of 5.
Dining options include Brim House, one of two on-site restaurants serving American cuisine, as well as a bar and lounge. Room service is available during limited hours. Cooked-to-order breakfasts are offered on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for an additional fee.
The property provides a fitness center, garden views, and complimentary wireless internet throughout. Additional services include a 24-hour front desk, concierge, business center, gift shop, and dry cleaning and laundry services. The hotel features over 15,000 square feet of conference and event space, including a ballroom and banquet hall, along with accessible meeting rooms and business facilities.
The hotel's downtown location places it within a 5-minute drive of Toledo Zoo and 7 minutes from Lake Erie. Toledo Express Airport is approximately 20 minutes away by car, while Detroit Metropolitan Wayne County Airport is roughly 45 minutes distant. The property has received an overall rating of 4.2 out of 5 across guest reviews.
Check-in begins at 4:00 PM and check-out is at 11:00 AM. The hotel is pet-friendly and welcomes dogs and cats. The property is wheelchair accessible with accessible routes throughout, including elevator access, accessible parking, and an accessible fitness center.