Employee Relations & Compliance Specialist

A bit about us

At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment‑like spaces in hand‑picked neighborhoods. Our tech‑enabled buildings create one‑of‑a‑kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non‑property team members support property execution and the evolution of other areas within our platform. They can enjoy remote‑first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi‑Fi.

We believe collaboration is key, so our remote‑first teams and property leaders have biannual in‑person get‑togethers at various locations across the US.

From corporate non‑property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.

The Employee Relations & Compliance Specialist plays a critical role in fostering a fair, compliant, and positive workplace culture. This role partners closely with our Business Partnerships team, Legal, and business leaders to address employee relations matters, ensure adherence to employment laws and internal policies, and proactively mitigate risk. The ideal candidate will be empathetic, detail‑oriented, and confident in navigating sensitive situations with discretion and sound judgment.

This role will be remote‑first but may be required to travel to property locations as the needs of the business call for it.

Employee Relations

• Serve as a primary point of contact for all Tier 4 employee relations cases. Tier 4 cases are defined as complex investigations that involve multiple parties and require neutral third‑party execution.
• Conduct impartial, thorough, and timely investigations into employee relations issues; document findings and recommend appropriate actions.
• Advise managers and advisors on workplace policies and best practices.
• Support Business Partnerships team with performance management processes, including scorecards, disciplinary actions, and terminations, ensuring consistency and compliance.

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws and regulations (e.g., wage and hour, leave laws, harassment prevention).
• Maintain and update employee handbook, policies, and procedures in alignment with legal requirements.
• Partner with Legal, as needed, on compliance‑related matters.
• Support audits, reporting, and documentation related to employment compliance.
• Track and stay current on changes in employment law; provide practical guidance for the organization on when changes are necessary.
• Provide support in the administration of the company’s leaves of absence and reasonable accommodations programs, working closely with our Payroll & Benefits Manager.

Training

• Support or facilitate training programs related to employee relations, compliance, harassment prevention, and manager best practices.

• Bachelor’s degree in human resources, business administration, or a related field, or equivalent work experience in lieu of a bachelor’s degree.
• 3+ years’ experience in employee relations, HR compliance, or a related HR role.
• Strong working knowledge of U.S. employment laws and HR best practices.
• Proven experience conducting workplace investigations.
• Excellent interpersonal, communication, and conflict‑resolution skills.
• Demonstrated experience utilizing discretion and maintaining confidentiality when handling sensitive situations and information.
• The ability to exercise exceptional judgement including escalating when appropriate.
• The ability to multitask, organize and prioritize effectively in a high‑growth, ever‑changing environment.
• A champion of our Community Norms who embodies…