Employee Relations Manager - French speaker

Employee Relations Manager - French Speaker

Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.

Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.

What we do at AMGEN matters in people's lives.

The Employee Relations Manager is responsible for conducting HR investigations and providing practical guidance and support to managers and employees across assigned countries within the EMEA region.

In their investigator role, they conduct thorough, impartial, and timely investigations into potential breaches of HR policies, including allegations of harassment, discrimination, retaliation, misconduct, or other inappropriate behaviour involving employees across assigned countries within the EMEA region.

They also act as a trusted adviser to leaders on a broad range of employee relations matters, including performance management, probation, behaviour and capability issues, disciplinary and grievance cases, workplace adjustments / accommodations, and conflict resolution. They provide practical advice and coaching to people leaders on the fair and consistent application of policies and procedures, enabling them to manage employee issues confidently and appropriately.

The Employee Relations Manager reports to the Regional Employee Relations Lead. Employee Relations is a specialised HR function that partners closely with people leaders, Compliance, Legal (both in-house and external), and HR stakeholders to protect Amgen's values, support the fair, consistent and compliant management of sensitive workplace matters in line with Amgen's culture of respect and integrity.

The responsibilities of the role will include:

• Conduct thorough, timely and impartial HR investigations across assigned countries within the EMEA region, involving employees at all levels of the organisation. Maintain confidentiality and sensitivity to all issues, ensuring investigations are objective and respectful.
• Prepare professional, well-documented investigation records, including investigation plans, interview notes, and summaries.
• Present investigation findings to HR colleagues, Legal partners, and business leaders clearly, concisely, and objectively.
• Develop and maintain strong relationships with key partners across assigned countries within the EMEA region.
• Provide people leaders with expert advice and practical guidance on employee relations matters, including performance management, probation, behavioural concerns, disciplinary and grievance issues, and conflict resolution.
• Partner with local HR Business Partners to provide counsel on complex employee relations issues and ensure consistency across countries.
• Where appropriate, participate in formal performance, disciplinary or termination discussions with employees and people leaders.
• Promote a positive and productive working environment by responding to employee concerns, addressing issues proactively, and advising leadership on best practices.
• Manage assigned employee relations cases from intake to closure, recording case activity accurately within Amgen's case management systems, ensuring data integrity and contributing to regional reporting and insights.
• Support the Employee Relations Regional Lead with the implementation of the regional Employee Relations Centre of Excellence (COE) model across assigned countries…