Human Resources Manager

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Full Time Hartville, OH, US

5 days ago Requisition

Salary Range: $70,000.00 To $85,000.00 Annually

Job Title:
Human Resources Manager

Location: Canton, OH 44721 (Full-Time, On-site)

Position Type: Full-Time, On-Site

Salary Range: $70,000-$85,000 (Negotiable Based on Experience)

Delta V Management, LLC., part of The Heart Brands, is a full-service management organization providing services including Talent Acquisition, Human Resources, Benefits Administration, Vehicle Dispatching, Appointment Verification, Fleet Management, Content Development and Production, and more. Delta V Management currently provides day-to-day management and operational support to Relia Ride Medical Transportation, a family-oriented nonprofit organization founded in 2007. Relia Ride specializes in providing non-emergency transportation services to elderly individuals, individuals with disabilities, and others needing transportation to medical, non-medical, and other essential appointments.

This role will support Delta V Management, Relia Ride, and other affiliated businesses and entities as applicable. As The Heart Brands and Delta V Management grow, the scope of this position may expand to support additional businesses and organizations, creating opportunities for continued professional growth and expanded responsibility.

We are seeking a highly organized, detail-oriented Human Resources Manager who embodies our brand, mission, and values. The ideal candidate is passionate about supporting employees and leaders while promoting compliance, accountability, and consistency across the organization. This full-time, on-site position is responsible for employee relations, workforce credentialing, compliance, performance management support, and Human Resources administration. The Human Resources Manager will work closely with employees and leadership while sharing Delta V Management's and Relia Ride's commitment to service, integrity, and compassion.

Strong professionalism, judgment, attention to detail, and relationship-building skills are essential to supporting a positive, compliant, and high-performing workplace culture.

• Employee Relations
• Support managers and leadership in addressing employee performance, attendance, conduct, and policy and procedure related matters.
• Ensure personnel actions and employee conversations are consistently documented and in accordance with company policies and employment laws.
• Maintain confidential personnel records and employee documentation.
• Coordinate and assist with workplace investigations as directed by leadership.
• Facilitate conflict resolution discussions between employees and management.
• Assist with employee separations, suspensions, terminations, and other personnel actions.
• Promote a positive and professional workplace culture.
• Human Resources Administration
• Prepare employment-related documentation and correspondence.
• Coordinate employee onboarding and offboarding processes.
• Maintain employment authorization documentation and ensure compliance with Form I-9 requirements.
• Support implementation and communication of company handbook, policies, and procedures.
• Ensure compliance with applicable federal, state, and local employment laws.
• Maintain strict confidentiality of employee and organizational information.
• Respond to employee questions or concerns swiftly regarding policies, procedures, and employment matters.
• Educate managers and employees on HR related policies and expectations.
• Maintain full proficiency in the company’s HR software.
• Performance Management
• Ensure performance concerns are documented consistently and addressed in a timely manner.
• Assist managers with developing performance improvement plans and employee development initiatives and ensure the plans are monitored for completion.
• Coordinate disciplinary processes, including verbal warnings, written warnings, suspensions, and terminations.
• Ensure all disciplinary actions are documented consistently and in compliance with company policies.
• Credentialing Compliance
• Manage the credentialing process during onboarding for all direct service and non-direct service employees.
• Monitor date of hire to ensure new hire employees complete credential requirements for the job within specified timeframe.
• Maintain and update credentialing database and employee compliance…