Dynamics 365 CRM Functional Consultant
Listed on 2026-02-16
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IT/Tech
CRM System, IT Consultant
Dynamics 365 CRM/CE Functional Consultant
Germany
· 100% Remote
Must be a German Resident and C1/C2 level German Speaker
Our client is a well-established Microsoft Gold Partner in Germany (500+ employees), known for delivering modern and effective Microsoft Dynamics 365 solutions to businesses across multiple industries. With a strong footprint in the German market, they combine the stability of a large organisation with the flexibility and culture of a modern consultancy.
As part of their growing Dynamics CRM/CE team, you’ll contribute to exciting digital transformation projects while learning from experienced consultants and working with the latest Microsoft technologies. The company places a high value on continuous development, offering structured training, certifications, and clear career growth paths for motivated consultants.
Your Responsibilities- Support clients throughout the full project lifecycle of Dynamics 365 CRM - from requirements gathering and functional design to configuration, testing, rollout, and ongoing support
- Configure and adapt Dynamics 365 CRM/CE applications (Sales, Customer Service, Field Service, Marketing) to meet business needs
- Translate business processes into system solutions, ensuring alignment between functional requirements and technical implementation
- Assist in developing and extending solutions on the Power Platform (Power Apps, Power Automate, Power Pages) to complement Dynamics 365 CRM
- Act as the main point of contact for users, providing training, documentation, and post-go-live guidance to encourage adoption
- Collaborate with senior consultants, developers, and project managers to deliver high-quality solutions on time and within scope
- 3+ years of D365 CRM/CE experience
- Strong knowledge of at least one CRM module (Sales, Customer Service, Field Service, or Marketing)
- Practical experience with Power Platform tools (Power Apps, Power Automate, Power Pages) is a strong plus
- Ability to understand business requirements, document processes, and configure CRM solutions accordingly
- Strong communication and presentation skills with a client-facing mindset
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