Senior Operations Analyst

What We Do

We are a global software and professional services company serving the financial industry, with offices in the UK, USA, Germany, Brazil, Hong Kong, Indonesia, and Bangladesh. We specialize in working with investment banks to automate the issuance process for structured products.

• Lead projects from planning to execution and reporting.
• Ensure accurate and timely capture of structured product data (e.g., certificates, warrants).
• Maintain and enforce Quality Level Agreements (QLAs) and KPIs.
• Optimize ticketing workflows and client support processes.
• Collaborate with Engineering and Product teams to automate and enhance data processes.
• Foster global collaboration across regions.

• Experience in financial data operations, especially in European structured products.
• Structured Product Knowledge, Deep product knowledge (certificates, warrants) and data governance expertise.
• Experience with data models (e.g., Derivate
  
  XXL, IBT/IBE, PRIIP/EMT) and ticket-driven environments (nice to have).
• Strong analytical, documentation, and project management skills.
• Fluent in English and German.

• Experience with market data vendors and European exchanges.
• Familiarity with data transformation and validation workflows.

• High-impact role with visibility to senior leadership and top-tier clients.
• International, collaborative environment with growth opportunities.
• Domain expertise in European structured products.

WSD is an employer that values diversity. We highly encourage applications from appropriately qualified and eligible candidates irrespective of age, race, religion, national origin, gender, sexual orientation, gender identity and/or expression, veteran status, disability, or any other status protected by applicable law.