Solutions Architect

Location: Germany

The Solutions Architect is a strategic technical leader responsible for shaping the end‑to‑end architecture that enables intelligent, data and AI‑driven customer experiences. Beyond traditional integration expertise, this role provides thought leadership in customer data strategy and architecture, and AI‑powered solution design. Solutions Architects act as trusted advisors who influence both business and technical stakeholders, helping enterprises unlock the full value of their customer data and the Sprinklr platform.
** Key Responsibilities
** Lead workshops, whiteboarding sessions, and technical discovery to define requirements and architect cross‑platform solutions.
** Desired Skills & Experience
** Significant presales or enterprise architecture experience, ideally focused on extensibility, customer data, AI or digital transformation.

Deep expertise in enterprise integrations, including handson experience with MCP, event driven architectures, webhook patterns, and scalable API orchestration across complex customer ecosystems.

Ability to translate complex technical concepts into clear business value for executives and non‑technical audiences. Excellent communication, storytelling, and presentation skills.
* Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
* Create a culture of customer obsession, with trust, teamwork, and accountability.
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