Automation Support Engineer

Location: Germany

Location Nuremburg, Germany# Automation Support Engineer at N Consulting Ltd Location Nuremburg , Germany Salary €300 - €350 /dayJob Type Contract Date  Posted April 2nd, 2026

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* Job Title:

Automation Support Engineer
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* Location:

Germany onsite
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* Experience:

4-8
**** Job Summary
** We are looking for a skilled
** Automation Support Engineer
** to support, maintain, and enhance automation systems and tools used across business and IT operations. The ideal candidate will have strong troubleshooting skills, experience in automation frameworks, and the ability to ensure system reliability and performance.
** Key Responsibilities
*** Provide
** L2/L3 support
** for automation tools, scripts, and workflows
* Monitor automation processes and ensure
** high availability and performance
*** Troubleshoot and resolve
** incidents, defects, and failures
** in automation pipelines
* Collaborate with development and Dev Ops teams to
** improve automation solutions
*** Maintain and update
** automation scripts (Python, Shell, Power Shell, etc.)
*** Perform
** root cause analysis (RCA)
** and implement preventive measures
* Support deployment and release processes in
** CI/CD environments
*** Maintain documentation for automation processes and support procedures
* Work with stakeholders to identify opportunities for
** process optimization
**** Required Skills
*** Strong experience in
** automation tools** (e.g., Ansible, Jenkins, UiPath, Selenium, etc.)
* Proficiency in scripting languages like
** Python, Bash, or Power Shell
*** Experience with
** CI/CD tools** (Jenkins, Git Lab CI, Azure Dev Ops)
* Knowledge of
** Linux/Unix and/or Windows environments
*** Understanding of
** APIs, REST services, and integrations
*** Familiarity with
** monitoring tools** (Splunk, ELK, Prometheus, etc.)
* Good troubleshooting and debugging skills
** Preferred Qualifications
*** Experience with
** cloud platforms** (AWS, Azure, GCP)
* Knowledge of
** containerization** (Docker, Kubernetes)
* Exposure to
** ITIL processes** (incident, change, problem management)
* German language skills (B1/B2 level) – preferred but not mandatory
** Soft Skills
*** Strong analytical and problem-solving abilities
* Good communication and collaboration skills
* Ability to work in
** rotational shifts/on-call support
*** Proactive and detail-oriented mindset
** Nice to Have
*** Experience in
** RPA tools** (UiPath, Automation Anywhere, Blue Prism)
* Knowledge of
** test automation frameworks
*** Prior experience in
** production support roles*
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