Network Support Technician

Field Network Support Technician (Contract)

12-Month Contract (Renewable)

Salary:
Up to $6,500 depending on experience

Location:

Pioneer Rd

Industry: Oil & Gas

Our client is one of the world's largest publicly traded international oil and gas companies. They are actively looking for Field Network Support Technician to join their operations.

• A hands‑on, adaptable Field Network Support Technician to support infrastructure operations within a dynamic oil and gas complex.
• Field-based environment and is confident making informed decisions on the ground as well as collaborates effectively with offshore engineering teams and vendors.

• Provide on‑site support for network and infrastructure incidents, including physical troubleshooting and diagnostics.
• Collect and relay technical data to offshore network engineering teams for deeper analysis and resolution.
• Escort vendors for equipment delivery, installation, and RMA handling, ensuring compliance with site protocols.
• Perform network monitoring and basic troubleshooting using tools such as Service Now and vendor dashboards.
• Support project execution tasks such as equipment staging, cabling, and asset lifecycle tracking.
• Ensure adherence to corporate IT standards, safety protocols, and site‑specific access requirements.
• Participate in after‑hours support on a rotational basis, as needed.
• Maintain accurate documentation of work performed and escalate issues appropriately.

• 3–5 years of experience in IT infrastructure or network support roles.
• Excellent understanding of network fundamentals
  , including TCP/IP, routing, switching, and wireless technologies
  .
• Hands‑on experience with network hardware (Cisco, Juniper, Fortinet, Palo Alto) and radio/wireless systems (e.g., Motorola, Aviat).
• Familiarity with Service Now, Windows Server, and storage platforms (Net App, Dell EMC).
• Exposure to modern network architectures (e.g.,
  SD-WAN, Zero Trust
  ).
• Ability to work independently, make informed decisions, and adapt plans when field conditions change.
• Excellent communication skills to coordinate with offshore teams and local stakeholders.
• Safety‑conscious and comfortable working in industrial environments (e.g., substations, operations shelters) with PPE and safety compliance are mandatory
  .