Senior Manager, Product Data Analyst

Job Overview

As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales‑driven business. In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision‑making and optimize product performance. You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team.

Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision‑making.

• Understand the vision of the different product groups you support and ensure that your team’s focuses on the highest priority topics.
• Showcase critical thinking by advising the Product SVP on which analyses and monitoring would be most beneficial given the current knowledge gaps and desired impacts.

• Direct the execution of complex initiatives involving multiple stakeholders, ensuring the team delivers timely, actionable insights.
• Collaborate with technical teams (information systems, data ingestion & engineering) and business teams (customer success, sales, lifecycle, implementation) as needed.

• Develop and retain talent by identifying and nurturing individual strengths and career aspirations for your three analysts.
• Align with them on clear OKRs and projects to tackle during the quarter, and provide ongoing feedback on their analyses, ensuring they focus on high‑impact work with an optimized time‑to‑insight.

• Identify weaknesses in data empowerment across the product lines.
• Guide and empower product teams with advanced methodologies and analytical tools to foster a data‑driven culture.
• Provide training and support to ensure teams can independently leverage data insights in their decision‑making processes.

• Partner with product research leaders to establish direction and purpose, and work with Product Directors/VPs to advocate for insights‑driven decision‑making.

• Proficiency in statistical analysis, data modeling, and data visualization. Ability to interpret complex data sets and translate findings into actionable insights.
• Experience with SQL, DBT, Excel, Tableau, or similar software—creating advanced data visualizations that effectively communicate complex insights.
• Capacity to identify issues, analyze root causes, and develop effective solutions. Approach problems methodically, think critically, and maintain high standards in data integrity and reporting.
• Ability to convey complex data insights clearly to non‑technical stakeholders. Strong written and verbal communication skills for reporting and presentations.
• Experience working in cross‑functional teams—product managers, engineers, designers. Build relationships and influence stakeholders at all levels.
• Strong organizational skills and ability to manage multiple projects simultaneously. Experience with project management tools and methodologies.
• Management experience: some experience managing data analyst(s), ideally a team of product analysts, aligning them to a strategic vision without constant guidance.
• Understanding of business strategy and how data‑driven insights can support and enhance product and business goals.
• Prior experience as a data analyst and a business or engineering degree.

• Previous experience working closely with product leaders to understand the full product lifecycle and strategic considerations; good knowledge of SaaS product metrics.
• Understanding of machine learning concepts and experience with implementing predictive models to forecast product performance and user behavior.
• Being hands‑on to unblock your team, as well as being a strategic communicator.
• Prior experience using Contentsquare platform or similar tools.

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned…