Install, configure, and maintain network hardware such as routers, switches, firewalls, and wireless access points
Monitor network performance and troubleshoot connectivity issues with Rukus and Cloudpath management application
Perform routine maintenance and system upgrades
Configure and support LAN/WAN, VPN, and wireless networks
Diagnose hardware and software problems and provide technical support to users
Maintain network security protocols and assist with cybersecurity measures
Document network configurations, changes, and procedures
Coordinate with IT staff and vendors to resolve technical issues
Assist with cable installation and network infrastructure setup
Ensure backup and disaster recovery procedures are functioning properly

Required Knowledge,

Skills and Abilities

Network troubleshooting
Cable management and installation
Technical support
Network monitoring tools
Security best practices
Documentation and reporting
Time management and multitasking

Minimum Qualifications

Associate or bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) or 3 more years' experience Rukus and Cloudpath with routers, switches, and firewalls 3 more years' experience
Knowledge of TCP/IP, DNS, DHCP, VPNs, and network security principles
Familiarity with Windows and/or Linux operating systems
Strong troubleshooting and communication skills
Ability to work independently and in a team environment

Preferred Certifications :

CompTIA Network+
Microsoft certifications
Rukus and Cloudpath related

Wilberforce University is an equal opportunity employer and is committed to fostering an inclusive and diverse community. All candidates must be legally authorized to work in the United States at the time of hire. The University does not sponsor or take over sponsorship of employment visas for this position.

Wilberforce University

Founded in 1856, Wilberforce University is America's first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement.

Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers' social, professional and cultural amenities and airports.

Wilberforce University is an Equal Opportunity Employer

How to Apply:

To apply for the Network Technician position, use the "Quick Apply/Submit Resume" button below to submit your information, cover letter and resume to the Wilberforce University Department of Administration and Human Resources.