Principal - Solution Engineering

About League

Founded in 2014, League is the leading healthcare consumer experience (CX) platform powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high‑engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.

The Solution Engineering team is a critical part of League’s growth organization, focused on applying League’s platform capabilities to power new digital consumer experiences in healthcare.

Through collaborating with League’s market development, strategic sales, customer, partner, product and implementation teams, Solution Engineering partners with the world’s leading healthcare organizations to design new digital business models, products, and experiences. League’s growth organization supports organizations across the Payer, Provider, Life Sciences, and Consumer Health markets.

As Principal, Solution Engineering, you serve as the technical and subject matter expert within League's Solutions Engineering team. You are responsible for demonstrating a deep mastery of the League platform, as well as specifically showcasing how we architect, integrate, and deploy LLM‑powered agent teams to solve complex customer and user challenges in healthcare. Your expertise will be key in articulating how AI‑powered solutions deliver a highly personalized and efficient digital health experience for consumers.

• Lead the pre‑sales effort, partnering with Strategic Account Directors to showcase League’s platform capabilities, understand prospective customers' business and digital requirements, visualize League’s platform capabilities, and collaborate to align their needs with League’s market‑leading solutions.
• Partner with prospective customers and their business, product, digital and IT teams to design ‘what’s possible’ in redefining the role of digital experiences and AI in delivering healthcare and benefits for millions of consumers.
• Demonstrate deep knowledge of League’s platform, technology, and AI capabilities, architect solutions, and articulate how those solutions connect to key business drivers such as growth, service automation, experience transformation, engagement, and population health.
• Bring League’s platform capabilities to life through live demos, presentations, mock‑ups and demonstrations, partnering with product, design, and engineering teams to show how AI‑powered features and agent teams enhance consumer health experiences and deliver measurable outcomes.
• Work cross‑functionally with customer, implementation, product and engineering teams to turn strategy, solutions and requirements into concrete action plans to build, launch and scale new digital health experiences. Leverage AI expertise to influence and evolve League’s go‑to‑market strategy.
• Support Strategic Account Directors on RFP/RFIs, partner contracts, and technical evaluations.
• Security‑Related Responsibilities
  • Compliance with Information Security Policies.
  • Ensure access management is performed in compliance with the employee's role and responsibilities.
  • Execute League's policies and procedures within the department/team.
  • Notify HR, Legal, Compliance and Security of any incidents, breaches or policy violations.

• 7–10+ years of Solutions Engineering / Pre‑Sales experience.
• 10–15+ years of total professional experience.
• Experience leading solution architecture and software demonstrations for AI‑native and/or AI‑enabled/integrated healthcare IT, digital health and/or patient engagement solutions.
• Direct experience with AI/ML solutions in a technical and/or pre‑sales capacity.
• Experience partnering with cross‑functional teams (Product Marketing, Delivery) to bring new innovations to market across the go‑to‑market lifecycle.
• Strong understanding of AI’s place in the broader…