ServiceNow Technical Consultant​/Developer

Service Now Technical Consultant / Developer

Join our Service Now Solutions Division and play a key role in delivering cutting-edge Service Now implementations that optimize our clients' IT operations. If you're passionate about technology, problem-solving, and creating impactful solutions, this is your opportunity to make a difference.

Work on Service Now platform implementation projects and missions to enhance clients' production activities.

Contribute across multiple areas, including ITSM, ITOM, CMDB/CSDM, Discovery & Service Mapping, Event Management, Cloud Automation & Orchestration.

Stay ahead of the curve by monitoring new Service Now features and trends.

Participate in requirements gathering workshops, and produce project documentation (architecture, technical specs, agile user stories).

Implement, configure, and optimize Service Now modules, including workflow automation.

Support user acceptance testing, deployment, and knowledge transfer to clients.

Recommend technical solutions aligned with client needs and environments.

Ensure compliance with quality and security standards and maintain best practices.

Communicate and coordinate effectively with all stakeholders.

Bachelor's degree (or equivalent) in IT or related field.

2+ years of experience in IT or customer-facing roles and at least 1 with Service Now.

Solid understanding of ITIL/ITSM best practices or experience in business process analysis and design.

Basic programming knowledge (JavaScript or other).

Strong communication, negotiation, organizational, and problem-solving skills.

Mandatory: at least one Service Now Certification.

Bonus: ITIL Certification and Project Management Certification.

Fluent in English and capable of engaging colleagues and clients alike.

Work on high-impact projects with leading technologies.

Collaborate with expert teams in a dynamic, innovative environment.

Continuous learning and career growth opportunities.