Business Partner Enterprise Solutions; Real Estate and Corporate Security Platforms

Job Title

Fresenius Medical Care is the world's leading provider of products and services for individuals with renal diseases of which around 3.9 million patients worldwide regularly undergo dialysis treatment. We care for more than 344,000 dialysis patients and provide our products in around 150 countries. With a strong focus on innovation, quality, and customer satisfaction, we have consistently achieved remarkable growth and established ourselves as a trusted brand in the dialysis market.

Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

The position is responsible for leading business analysis and business process optimization for new and evolving requirements. In partnership with Real Estate and Corporate Security business owners, the role defines and manages the digital strategy and roadmap for relevant platforms, ensuring effective planning, prioritization, delivery, and continuous improvement. The position stays current on product developments, evaluates and implements approved new functionality, and ensures all system changes are delivered according to approved requirements.

It also oversees documentation, signoff, testing, and quality assurance activities in collaboration with ITS functions.

Lead business analysis for new requirements / business process optimization. This may include ideas and concepts which are still in the evaluation and/or approval process.

• In partnership with the Real Estate and Corporate Security Business Owners define digital strategy and roadmap for platforms and functionality in scope, ensuring effective planning, prioritization, delivery, & continuous improvement within it
• Remain up to date on Real Estate and Corporate Security product developments and evaluate those which may be most beneficial to FME. The scope extends beyond the functionality that is delivered in periodic releases by vendors. Implement new functionality when appropriate and upon approval.
• Ensure all system changes, including configuration, are completed according to approved requirements, and all documentation and signoff requirements are fulfilled.
• Fulfill all testing and quality assurance requirements for all systems changes, in collaboration with relevant ITS functions.

• Business Partnership
• As Technology Business Partner, empower the Real Estate and Corporate Security organization to fulfill Fresenius Medical Care's priorities
• Advocate for the needs of the Real Estate and Corporate Security organizations in the fulfillment of their technology strategies and specific initiatives.
• Facilitate the completion of all FME requirements to move initiatives forward, e.g. Enterprise Architecture, Data Privacy, Information Security, Workers Council, etc.
• Partner with Real Estate and Corporate Security leadership in developing and gaining approval for business cases for technology initiatives that are worthy of pursuit.
• Develop a comprehensive technology roadmap, in conjunction with business counterparts in line with business and ITS strategy
• Deliver associated technology programs, projects, and initiatives, on-time, on-budget, with the agreed upon scope and high-quality, production ready.
• Customer Satisfaction / Continuous Improvement
• Monitor Real Estate and Corporate Security customer satisfaction, both formally and informally, with the products, services, and solutions we provide. Strive for continuous improvement over time.
• Continual evaluation of the products, services, and solutions we provide to ensure they are optimal for fulfillment of our Real Estate and Corporate Security customers' needs and pursue improvements where applicable. Evaluation should consider licensing and support costs, ease of use, simplicity of architecture, fulfillment of security/audit requirements, etc.
• Closely monitor and manage the performance of our external support vendors for Real Estate and Corporate Security. Development of Service Level Agreements and…