More jobs:
Field Service Engineer + Warehouse
Job in
Germany, Pike County, Ohio, USA
Listed on 2026-07-03
Listing for:
N Consulting Limited
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
Field Service Engineer + Warehouse at N Consulting Ltd
Location:
Essen and Berlin
German Speaking level:
Native
Driving license:
Mandatory
- Imaging of end-user devices as per client-approved build standards.
- Installation of required operating system images and approved business applications.
- Basic validation of imaged devices before handover or deployment.
- Support users during on-site enrolment activities.
- Assist with device setup, access validation, and initial user readiness checks.
- Coordinate with users locally to complete enrolment-related activities.
- Pickup of devices from users or designated client locations.
- Refurbishment of returned devices for reuse or redeployment.
- Basic checks to ensure devices are ready for the next operational step.
- Coordination and management of device warranty cases.
- Liaison with relevant support teams or vendors for warranty-related actions.
- Tracking and follow-up of warranty cases until closure.
- Performing disk wipe activities on returned or retired devices.
- Ensuring devices are wiped as per approved process.
- Supporting secure handling of devices during wipe and refurbishment activities.
- Scheduling appointments with end users for device-related activities.
- Communication with users in local German language where required.
- Coordination of appointment slots for enrolment, pickup, or other support tasks.
- Support warehouse-related IT device handling activities.
- Assist with device storage, movement, preparation, and inventory-related coordination.
- Support operational activities for the Essen and Berlin locations.
- Two engineers equipped with a car and holding a valid driver's license.
Deliverables
- Devices imaged as required.
- Users enrolled on-site.
- Devices collected and refurbished.
- Warranty cases managed and tracked.
- Disk wipe activities completed.
- Appointments scheduled with users in German.
- Two engineers equipped with a car and holding a valid driver's license.
- Warehouse Engineer support provided for Essen and Berlin operations.
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