Network Deploy Technician , Global Network Delivery

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running and support new AWS data centers, servers, storage, networking, power, and cooling equipment to ensure continual access to customer innovations. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver high standards for safety and security while providing extensive capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimal supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and help develop automated ways to scale our network.

The position’s responsibilities include support of new data center locations and day-to-day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large-scale, enterprise-class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast-paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

All Physical Requirements Are Expected With Reasonable Accommodations

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with the ability to participate in primary responder rotation and provide after-hours support as needed
• Work in cramped, elevated, and noisy environments
• Bend, lift, stretch, reach, stand and walk for up to 8+ hours a day
• Ascend and descend ladders, stairs, and gangways safely

Note:

Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

• Manage work and priorities through ticketing systems and workflows to complete customer requests and projects
• Collaborate with various stakeholders to remove project obstacles
• Troubleshoot networking, routing and interconnectivity issues, including device configuration and low-level application interaction
• Up to 20% travel within the geographical work area is required; some travel outside this area may be requested, including internationally
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
• Specify power and cooling requirements and ensure hardware racking/stacking for new equipment
• Participate in the migration, basic configuration and rollout of new or upgraded hardware

Travel within and outside of the regional work area is required. A reliable personal vehicle and valid driver’s license are needed as company transportation is not provided.

Amazon Web Services (AWS) is the world’s most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, earning trust from startups to Global 500 companies with our robust products and services.

We encourage candidates to apply even if you do not meet all preferred qualifications. If your career is just starting or you have an unconventional background, don’t let it stop you from applying.

We value work-life harmony and strive for flexibility in our culture. Support at work and home enables us to achieve success in the cloud.

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