Trade Operation Process Supervisor

Team Lead/ Supervisor

A Team Lead/ Supervisor is responsible for end-to-end ownership of trade confirmation and settlement processes for all products. The role combines hands-on processing and stakeholder management, ensuring timely execution, strong controls, and high service quality. The role acts as a subject matter expert, handling complex issues, ensuring robust controls, and driving process improvements across the trade lifecycle. The role also acts as a go-to expert, supporting team members, driving improvements and managing stakeholder relationships.

Responsibilities for this role include, but are not limited to:

• Oversee confirmation and matching of equity and fixed income trades
• Ensure timely affirmation with brokers and counter parties
• Monitor and drive resolution of unmatched and disputed trades
• Handle complex or high-value transactions requiring escalation
• Provide guidance on complex transactions and exception scenarios
• Allocate daily workload, monitor queues, and ensure SLA adherence
• Review team output to ensure accuracy and quality standards
• Provide guidance, coaching, and support to team members
• Define and standardize SOPs, checklists, and control frameworks
• Review and sign off on high-value or sensitive transactions
• Drive root cause analysis (RCA) for errors and implement preventive controls
• Ensure zero missed elections / financial impact incidents
• Able to communicate the issues & escalate if needed
• Perform assignments/tasks
• Follow set procedures & ensure training completion on time
• Should be a self-starter, team player, motivated and highly energized individual to compete the complexity of the process
• Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences
• Applies detailed knowledge and skills to complex (or new) work situations in multiple settings

• Preferably Graduate in MBA/ Commerce/ with good understanding on Investment Banking Operations domain
• Good verbal and written communication
• Good knowledge of Microsoft Office
• Willing to work in night shifts (between 4pm IST to 2am IST) and 100% RTO
• Willing to work in Indian Holidays

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.

We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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