AI Insights & Governance Analyst Job Westerville Ohio USA,IT/Tech

Location: Westerville

AI Insights & Governance Analyst

The AI Insights & Governance Analyst will drive visibility and measurable value realization across Vertiv's AI portfolio. This role owns the analytics layer for enterprise AI—tracking use case value, tool adoption, usage and proficiency, and governance compliance—and translates it into executive‑ready insight that informs investment and prioritization decisions. The ideal candidate is fluent in the AI landscape and AI lifecycle, strong in analytics and stakeholder communication, but need not be a deep technical/engineering practitioner.

Key Responsibilities

Track and quantify business value delivered by AI use cases—cost savings, productivity gains, revenue impact—across Vertiv's global processes (SIOP, NPDI, OTO, OTC) and functions.
Build and maintain centralized dashboards covering AI use case portfolio, enterprise AI tool adoption, and user engagement/usage trends/proficiency levels.
Monitor and report KPIs for the Enterprise AI Tool, including adoption, usage frequency, response quality, and business outcomes.
Analyze enterprise usage of internal and external AI tools and surface optimization opportunities.
Define and track AI governance metrics: compliance, approved‑model usage, and adherence to enterprise AI policies.
Partner with business, IT, and AI teams to standardize value‑measurement frameworks and reporting structures.
Produce executive‑level scorecards, summaries, and insights for the ELT/leadership audience.
Support intake and prioritization of new AI use cases with analytics on expected value and impact.
Identify gaps in adoption, training, or tooling and recommend data‑driven improvements.

Requirements

Bachelor’s degree in business analytics, information systems, data analytics, or a related field.
2–4 years in business analytics, reporting, or data analysis roles, including hands‑on work within AI/GenAI initiatives.
Solid working knowledge of the AI/GenAI landscape, tools, and vendors—able to speak credibly with both business and technical stakeholders without requiring a deep engineering background.
Strong analytical skills with proven experience in data visualization and reporting tools (Power BI, Quick Sight, or equivalent).
Ability to translate business metrics into structured reporting and insight.
Experience working across cross‑functional teams (business, IT, product).
Strong communication skills for executive‑facing reporting.

Preferred Qualifications

Direct experience supporting AI/GenAI programs or enterprise AI initiatives.
Familiarity with the AI lifecycle (use case intake, deployment, governance, monitoring).
Knowledge of enterprise AI platforms and ecosystems (e.g., AWS AI services, internal AI platforms).
Experience defining KPIs and performance‑measurement frameworks.
Exposure to data platforms (e.g., Snowflake or similar).

Core Skills

Business analytics and KPI development
Data visualization and dashboarding
AI adoption, usage, and proficiency analysis
Stakeholder communication and executive reporting
Governance tracking and compliance awareness

Performance Measures

Accuracy and completeness of AI value tracking across use cases
Adoption, engagement, and proficiency metrics across Enterprise AI Tools
Quality and usability of dashboards and executive reports
Improvement in visibility of AI portfolio performance
Contribution to governance maturity and compliance reporting

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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