Solutions Engineer - US Commercial - Cleveland

Solutions Engineer (SE)

Cisco is seeking a Solutions Engineer (SE) with strong Enterprise Networking background, Data Center and Security. Cloud, Automation and AI experience is nice to have. The SE is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio. The SE will partner with our Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities.

The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence.

Responsibilities:

• Actively contributes to account planning activities to pinpoint growth opportunities and align technical strategies with customer objectives
• Elevates expertise of Cisco's portfolio with a broadening knowledge of cross-architectural solutions and domains
• Partners to drive innovation and lead solution conversation with technical executives
• Applies deep understanding of customer's business challenges and drives customers towards portfolio solutions
• Influences strategic priorities for customers and leads cross-architecture designs
• Contributes to planning and leads execution of demand generation and enablement campaigns
• Examines underlying customer needs and promotes cross-architecture solutions
• Leads demonstrations of technical solutions that address specific business challenges
• Leverages advanced competitive market insights to position and differentiate Cisco solutions
• Leads cross-functional collaboration with internal teams and external partners to refine strategic alignment and elevate customer relationships
• Motivates SE teams and extended sales teams to strengthen knowledge sharing and guide structured educational initiatives
• Implements adaptation strategies to respond to evolving market conditions and challenges

Minimum Qualifications:

• 5+ years of industry-related experience
• Typically requires BS/BA (EE/CS) or relevant experience
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis is required
• Knowledge of Cisco's Solutions, and networking fundamentals

Preferred Qualifications:

• Customer intimacy skills
• Pre-sales experience preferred
• CCNP Enterprise

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.