SAP Service Manager FI​/CO; m​/f​/d

SAP Service Manager (FI/CO):
Responsible for global application support on Enterprise Resource Planning (ERP) and local ancillary systems with interfaces included with an accent on supporting global business operations and managing ERP related Service Now tickets and change requests. Focus on collaborating with internal, external, local and global resources to deliver objectives.

Location:

Rastatt, Frankfurt am Main, Plewiska, Krakow. Hybrid work: 3-4 days at home.

Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows.

• Manage ERP and related Service Now tickets & change requests with prioritization, tracking, and escalation.
• Manage minor, pre-approved, and emergency changes including planning, implementation, budgeting, and reporting.
• Track all changes and development efforts including timelines within various systems.
• Facilitate communication between Key Users and 3rd party support provider.
• Moderate SAP Key User meetings in the responsible area/module.
• Support the creation of SLA reports.

• Bachelor’s Degree or equivalent in Information Technology or computer science related field.
• Profound experience in SAP Service Management, specifically in the SAP FI/CO modules.
• Expert in SAP FI/CO module(s).
• Experience with CRM or BI applications is a plus.
• Experience with ancillary systems is an advantage (FIS, Ariba, Fiori, Pay metrics, Vertex).
• Excellent English language skills in spoken and written form.

• Join diverse teams of passionate people and a career that allows you to develop both personally and professionally.
• Team players, forward thinkers, and game changers are needed.