Desktop Support Engineer; AI Datacenter

Job Title: Data Center Engineer (AI Data Center)

Location: Barstow, TX

Duration: 05+ Months

Contract to Hire: Possible

Relocation is acceptabe.

Work hours:

8-5 / M-F - There could be off-hours shifts available / once the shift is determined it will be consistent

Comfortable with daily commute

Willing to work shifts and be on-call

MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE)

HEAVY LIFTING REQUIRED

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

• Triage issues with direction from Dell Support
• Execute plan of action from Dell Domain Engineer/L3
• Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
• Reseating parts, swap or replace parts
• Server Testing and validation (running diagnostics, capturing and uploading logs)
• Upgrading Firmware as needed
• Parts locker management, manage inbound and outbound parts
• Spare parts management, separate from parts locker (during CW server deployments) Parts return to Dell

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 3-6+ years’ experience in area of responsibility
• Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
• Experience with server swaps and deployments
• Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
• Experience with water cooling servers (desirable, not required)
• Familiarity with Linux
• Has built PCs
• Follows provided Plan of Action (POA) from support
• Stays current with technology (reading, company announcements, continuous learning)
• Can handle the physical demands of the job