Paid Internship In It Department

Paid Internship In It Department

We at MSC value dedication, being positive and willing to learn new skills. Even if you are lacking industry expertise, you'll get the help you need to succeed!

You will:

• Provide 1st level support for all systems in the area of responsibility (mainly for IT Infrastructure)
• Provide first-line investigation, diagnosis, and resolution
• Manage the lifecycle of incidents and requests
• Keep users informed on the status of incidents, requests, and services
• Support users to identify business opportunities, prioritize and documents requirements
• Develop end-user documentation

You are:

• Willing to assist employees and have experience with IT or similar Helpdesk and Support Services
• Knowledgeable about ITIL concept
• Fluent in English, having excellent communication skills
• Ready to take an internship for at least 3 months
• Student in Latvian educational institution in IT related study program

Being part of MSC means:

• International experience in a global industry leader
• A culture of learning, mentoring and continuous feedback
• Opportunities to shadow colleagues across different departments
• A hybrid work mode (partially from home)
• Internal events and social activities to strengthen team spirit
• Lunch coupons, fresh fruits, coffee, and tea in the office
• Homely, functional, and ergonomic work spaces designed to foster productivity and healthy habits
• Monthly net scholarship of 660 EUR for full-time