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On-Campus IT Help Desk Specialist

Job in Lake Cable, Stark County, Ohio, USA
Listing for: Stark-State-College-of-Technolog
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38000 - 50000 USD Yearly USD 38000.00 50000.00 YEAR
Job Description & How to Apply Below
Location: Lake Cable

Stark State College is seeking a motivated, technology-focused Help Desk Services Specialist to provide Level I support for students, faculty, and staff. You will troubleshoot account, software, email, portal, and system issues while delivering exceptional customer service via in-person, phone, and online channels.

The role involves supporting Banner/Self Service Banner, Outlook, Gmail, and Reftab, evaluating complex problems, creating user resources, and assisting with ticketing system

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