Network Infrastructure Engineer
Job in
Westerville, Delaware County, Ohio, 43082, USA
Listed on 2026-09-13
Listing for:
TPI Global Solutions
Full Time
position Listed on 2026-09-13
Job specializations:
-
IT/Tech
Network Engineer, Cybersecurity, Network Security, Systems Administrator
Job Description & How to Apply Below
- Identify, troubleshoot, and resolve credential issues across network devices and server infrastructure (SNMP, SSH, WMI, WinRM, etc.)
- Manage and validate access to network and hosting environments to ensure complete infrastructure scanning coverage
- Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms
- Collaborate with network and hosting teams to maintain accurate credential stores and access policies
- Support service graph connector configurations to ensure proper data flow from infrastructure sources
- Manage and optimize discovery schedules to align with infrastructure maintenance windows and scanning requirements
- Document credential management processes, known infrastructure issues, and resolution procedures
- Provide subject matter expertise on network topology, device configurations, and server environments
- Support the broader Service Now Modernization program objectives as needed
- CompTIA Network+ or equivalent certification
- Scripting Skills in Powershell or Python
- Experience with infrastructure discovery or asset scanning tools
- Familiarity with CMDB concepts and configuration item (CI) classification
- Background in enterprise-scale environments with diverse and heterogeneous device types
- Experience working within ITIL-aligned processes
- Prior work with Service Now ITOM Visibility (Discovery) as a supporting tool — not required, but beneficial
- Strong expertise in network infrastructure — routers, switches, firewalls, load balancers, and related device management
- Strong expertise in server/hosting environments, including:
- Windows Server and Linux/Unix administration
- Hands-on experience with credential management across diverse network and server device types
- Deep understanding of network protocols:
- WMI, WinRM, NetBIOS
- Experience troubleshooting connectivity and authentication issues in enterprise environments
- Familiarity with IP address management, network segmentation, and firewall rules that impact device accessibility
- Ability to work independently, triage infrastructure issues, and escalat appropriately
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