Account Executive, Commercial Lines

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

At Gallagher, our Richfield, Ohio office is hiring for a Cmmercial LInes Insurance Account Executive. As the Account Executive, you will provide a high level of sales support to internal team members and customer service to clients. The position requires a significant degree of independent judgment and discretion in order to meet those service levels. Duties include assisting in selling, direct selling, marketing, and customer service in coordination with other Agency personnel.

The Account Executive has superior product knowledge and is familiar with the specific products offered by the Agency's carriers. The Account Executive will assist in the production of new and renewal accounts in keeping with Agency and individual Producer goals and provide field service in support of Producer activities.

The Account Executive is responsible for assisting clients with service needs and making changes to existing accounts. The Account Executive will work with the Producer to design and recommend proper insurance and risk management programs to Agency clients.

This is a Non-Production role.

The Ideal Candidate

• You enjoy problem solving with great, customer-service minded solutions
• Teamwork is part of your DNA and you have great communication skills (verbal & written)
• You’re analytical at heart and can see the both the big picture and the minute details when working with clients and other team members

If this sounds like you, we invite you to keep reading and apply!

• Meets directly with clients.
• Negotiates and sells lines of insurance to clients. Designs insurance and risk management plans for clients as assigned and directed by Agency management.
• Provides clients with full exposure analysis and reviews methods of handling risks. Works with the producer to write new business accounts.
• Sells in place of or in coordination with superior personnel
• Leads accounts through the renewal process per department procedures.
• Assists in the development of strong personal relationships with appropriate insurance carrier personnel.
• Processes or oversees process of change-request/endorsements, binders, certificates, account summaries, proposals, policies, lost policy releases, audits, and account balance status as needed.
• Handles prompt review of all premium audits recognizing that the Agency must process audits timely.
• Process and follows up on all requests involving caririers or clients to ensure accurate and timely resolution
• Other duties as assigned.

Required: Bachelor's degree with 3+ years client service and/or claims management experience
-OR
- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.

Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.

Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

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