Associate Director, Risk Advisory

Introduction

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same.

We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.

The Associate Director, Risk Advisory serves as an outsourced risk management consultant for a diverse portfolio of clients. This role acts as a key liaison between clients, insurance brokers, third-party administrators (TPAs), carriers, and other service providers to support effective risk financing and claims management strategies. The Associate helps clients optimize their Total Cost of Risk (TCOR) through data analysis, claims oversight, program administration, vendor management, and strategic risk management initiatives.

The ideal candidate possesses a strong background in commercial insurance claims handling, risk management, or a related field, with experience in workers' compensation, auto liability, general liability, property damage, and other commercial lines of coverage. This individual must be highly analytical, client-focused, organized, and capable of managing multiple projects in a fast-paced consulting environment.

• Develop and maintain strong client relationships through proactive communication, responsiveness, and delivery of exceptional service.
• Serve as a trusted advisor to clients on claims management, insurance program performance, and risk management best practices.
• Participate in client meetings, stewardship reviews, renewal planning sessions, and strategic risk management discussions.
• Assist in ensuring client satisfaction and achievement of risk management program objectives.

• Analyze workers' compensation, auto liability, general liability, property, and other commercial claims programs to identify trends, emerging exposures, and opportunities for cost reduction.
• Coordinate with third-party administrators, insurance carriers, brokers, defense counsel, and medical management vendors to monitor claim outcomes and service performance.
• Review loss runs, reserve adequacy, claim handling practices, litigation trends, and large-loss exposures.
• Prepare claims summaries, executive dashboards, benchmarking reports, and recommendations for clients.
• Assist clients in developing strategies to reduce frequency, severity, and overall claim costs.
• Work with Artex Team Leader to identify client value added projects and opportunities

• Support client intake, implementation, and onboarding activities.
• Coordinate the collection and validation of underwriting, exposure, payroll, vehicle, property, and loss history information.
• Assist with annual program renewals and ongoing insurance administration activities.
• Maintain client files, documentation, and risk management records in accordance with company standards.

• Analyze claims, exposure, financial, and operational data to identify trends, anomalies, and areas of opportunity.
• Develop client-facing presentations, reports, scorecards, dashboards, and stewardship materials.
• Prepare key performance indicator (KPI) reports related to claim performance, loss…