Logistics Coordinator

Logistics Coordinator

Consider joining the Pennex family as a Logistics Coordinator at our Leetonia, OH location. The Logistics Coordinator will be responsible for executing the customer service, transportation, and contract administration elements of the operation. This role functions in a fast paced, demanding environment to ensure business objectives and customer requirements are met or exceeded. Excellent organizational skills, time management, and attention to detail are essential to be successful in this position.

We are looking for safe and dedicated individuals to help us serve these customers.

The standard hours for this position will be 2pm to 10pm but may require flexibility.

Essential Duties and Responsibilities:

• Plans, controls and implements all processes relating to materials as they flow through the facility to outside processors and customers
• Leads regular status meetings to provide appropriate, consistent, and timely communication to internal and external customers, suppliers, and carriers to ensure accurate processing of shipments
• Works with customers to address and resolve issues (shipment delays, rejections, etc.) promptly
• Applies customer service skills to create and maintain relationships with customers, suppliers, and vendors
• Manages shipments to and from outside processors and customers in order to meet customer demand
• Monitors shipments to confirm pickups and deliveries are moving as scheduled
• Maintains productive working relationships with carriers and manage carrier performance
• Other actions include, but not limited to: documenting shipment details, selecting proper inventory, collecting and recording shipping weights and pertinent information from suppliers
• Creates documentation (dispatch sheets, packing lists, customs invoices) pertinent for movement of cargo and to meet customer needs
• Works with Pennex supply chain to manage inventory (work in process and finished goods)
• Creates shipments by using a portal and entering into the Pennex system interfaces
• Uses problem solving skills to research root causes, develop alternative solutions, assess for impact and drive for results.
• Must have regular attendance
• Perform other duties as assigned

Ideal Candidate Will Have:

Education:

• Bachelor's degree is preferred

Experience:

• Three years of related transportation and customer service experience.

Other Required Knowledge, Skills, and Abilities:

• Ability to manage multiple projects, identify solutions, quickly change priorities, meet deadlines and effectively communicate shifts in resources.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Logistics Coordinator must be dedicated to meeting customer needs, understanding how personal actions impact the customer and relationship.
• Uses active listening to understand stakeholders and respond in a professional and helpful manner.
• Ability to effectively communicate and present problems and solutions to customers and other stakeholders.
• Strives to build customer loyalty.
• Regular attendance is required.
• Must be able to pass pre-employment physical and drug screen.
• Must be eligible to work in the United States, visa sponsor ships are not available.

Perks of the Job:

• Medical, dental and vision insurance
• Disability and life insurance
• 401(k) with matching contribution
• Generous allotment of paid vacation and paid holidays
• Competitive wages plus performance-based bonus opportunities
• Employee Assistance Program (EAP)
• Ongoing training and professional development
• Ample opportunity for career growth and advancement
• Daily pay available

Why Our People Love Working Here:

• Purpose-driven, friendly, open, and respectful culture
• Shared core values of safety, integrity, caring, and growth
• Tuition reimbursement
• Employee discount program with hundreds of partner brands
• Wellness incentive program
• Regular employee celebrations and events

Who We Are:

Founded nearly half a century ago, Pennex continues to see rapid growth as a leading provider of quality aluminum cast products and extrusions. With state-of-the-art technology and facilities across Ohio and Pennsylvania, we're proud to offer the capabilities and expertise to cast billet, extrude custom shapes and fabricate finished components for customers across a range of markets - including automotive, transportation, building and construction, electrical and machinery, consumer durables and distribution.

But it's not just what we do that sets us apart, it's how we do it. Safety. Integrity. Caring. Growth. These core values are embodied by each member of our team; guiding every action we take and decision we make. Whether it's driving innovation within our industry, making the impossible possible for our customers, providing a safe, respectful workplace for employees or supporting our local communities, our purpose is clear.

We are dedicated to…