Field Service Technician

Overview

Panelmatic, Inc. was founded in 1957 in Youngstown, OH to serve manufacturing industries with the design and build of custom electrical, instrument, and pneumatic control panels. Our business has grown to support expansion for our clients, delivering control packages for many of America's top corporations in the chemical, environmental, food, pulp and paper, rubber, petroleum, pharmaceutical, glass, metals, and utilities industries.

We also deliver equipment for use worldwide. Our methodology ensures compliance with domestic and international standards, and we meet client needs from start to finish through sales, design, fabrication, testing, and delivery.

Since 1957, we have been known for our high-quality, custom-built control packages, our comprehensive service, and our technological and manufacturing expertise, enabling us to handle large and complex packages quickly and efficiently.

Panelmatic Inc. is seeking a dedicated and skilled Field Service Technician to join our team. The Field Service Technician will be responsible for on-site support, performing routine maintenance, troubleshooting, and assisting with installations of electrical systems and equipment.

• Installation, maintenance, and repair of electrical systems according to company procedures
• Conduct routine inspections and preventive maintenance on electrical panels and equipment
• Serve as a liaison to on-site contractors
• Troubleshoot and diagnose issues with electrical systems and components
• Perform Factory Acceptance Testing (FAT)
• Document service activities, including maintenance reports and service records
• Train customers in basic equipment operation and maintenance
• Collaborate with the service team to ensure timely completion of tasks and projects
• Perform in-process inspections and Quality Control checks in Panelmatic manufacturing locations
• Make appropriate, budget-conscious travel arrangements for own Field Service trips

• High school diploma or equivalent required
• Five plus years of experience in an electrical role with a focus in electrical equipment manufacturing required
• Ability to read electrical schematics and drawings required
• Strong mechanical aptitude and ability to assemble and install fabricated equipment required
• Ability to use multimeter, hand, and power tools required
• Ability to run conduit and pull wires required
• Willingness to learn and work under the guidance of senior technicians required
• Excellent problem-solving skills and the ability to work independently or in a team required
• Exceptional communication and interpersonal skills required
• Ability to adapt to changing project requirements and priorities required
• Adherence to our core values required
• Must live in the Houston, St. Louis, Youngstown, Houston, Greenville area required
• Ability to pass physical, drug, driving, and background check required
• Ability to physically push, pull, and lift 50lbs or more required
• Ability to sit, stand, and walk for four-plus hours at a time required
• Ability to stoop and bend for four-plus hours required
• Ability to work in all weather conditions and at heights required
• Ability to work on call 24/7, holidays, and weekends for out-of-state travel required
• Alignment with company core values required

• Relevant technical certification or associate degree preferred

• Medical, dental, vision, HSA, term life, AD&D, STD, LTD
• 100% medical premium paid for the employee-only level medical coverage
• 80% paid for by Panelmatic and 20% paid for by the employee on all other level medical coverage (i.e. employee plus child, employee plus spouse, family)
• 401K
• Scholarships, educational reimbursement, paid volunteerism, and paid personal and professional development provided
• PTO and paid holidays provided
• Career advancement opportunities
• Competitive wages
• Family-friendly environment with average employee tenure above five years