Professional Services Project Manager

Who is Tenable?

Tenable is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #One Tenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters.

We deliver results that exceed expectations and we win together!

The Professional Services Project Manager (PM) is responsible for planning, directing, leading and coordinating activities -- utilizing industry best practices -- for multiple projects to ensure project/program goals are accomplished by performing the following duties personally or through working with other team members.

• Plans, directs, leads and coordinates all activities of service delivery projects through all phases of a program from inception through completion
• Consults with Service Delivery leadership and Services Account Managers (SAMs) in the review of project proposals; to determine success criteria, goals, time‑frame, budget limitations and procedures for accomplishing tasks, staffing requirements, allotment of resources, and the projects priority and feasibility within the program objectives
• Develops project plans specifying goals, milestones, timeline, dependencies, staffing, scheduling and allocation of available resources
• Formulates and works with project personnel to define technical scope and objectives of the program and its related projects
• Identifies and schedules project deliverables, milestones, and required tasks related to the program
• Attends and presents in meetings with clients onsite or remotely, including project kick‑off, regular project update/progress review meetings, and project closure meetings
• Coordinates and responds to requests for changes from original specifications/scope
• Continually monitors project status / success / outcome(s)
• Develops quality assurance plans, communication plans, risk analysis and mitigation strategies
• Tracks / documents lessons learned and develops improvement / training plans
• Coordinates assignment of project personnel
• Assigns duties, responsibilities, and scope of authority to project personnel
• Confers with project personnel to provide technical advice and resolve problems
• Directs, leads and coordinates activities of program personnel to ensure progress (i.e., planning, timeline, budget, stakeholder expectations, scope, etc.)
• Communicates regularly with program stakeholders to ensure scope, timeline, and budget stability
• Attends and presents in pre‑sales meetings for clients to help grow the business
• Ability to adapt to change as well as implement the changes required to continually improve and mature project delivery.
• Enforce change control in line with change management procedures
• Establishes standards and procedures for project reporting and documentation
• Prepares project status reports and keeps management, clients, and others informed of project status and related issues
• Reviews status reports and modifies schedules and plans as required
• Develops and maintains technical and project documentation
• Provide periodic reporting and trend analysis for Management review and consideration
• Provide input on team capacity and workload relevant to ongoing projects
• Provide timely project reporting / status updates to project stakeholders (Tenable & Client) including the data to support Tenable business and financial processes and tasks
• Attend scoping calls
• Assist with Level of Effort (LOE) analysis
• Develop draft project plan when/where applicable and provide estimated delivery times based on agreed upon scope
• Support Statement of Work (SOW) language with project timelines, LOE,…