Property Manager

Location

The Garratt, 5415 Turtle Station Way, Westerville, Ohio, United States of America

Property Manager

Exempt

The Property Manager is responsible for overseeing the operational, financial, and administrative aspects of an assigned residential property. This role ensures the property meets or exceeds performance goals, maintains compliance with applicable laws and regulations, and delivers excellent service to residents and stakeholders. The Property Manager supervises on‑site staff, oversees vendors and maintenance, and plays a critical role in achieving budgeted financial and occupancy targets.

• Operate the property within approved financial guidelines and budget constraints.
• Analyze financial statements and operational reports to inform budgeting and performance forecasting.
• Maximize revenue by setting rent rates, collecting and posting rent, approving renewals and discounts, and managing delinquencies, including evictions and utility cut‑offs.
• Approve and reconcile vendor/contractor invoices, ensuring compliance with insurance requirements and budget coding.
• Supervise all on‑site team members, including hiring, training, scheduling, and evaluating staff in line with company policies and performance goals.
• Ensure compliance with all federal, state, and local laws, including Fair Housing, ADA, and FCRA.
• Develop and implement leasing and marketing strategies based on current market trends to drive occupancy and retention.
• Promote resident satisfaction through timely resolution of service requests and proactive communication, including implementation of a resident retention program.
• Conduct regular property inspections to ensure that grounds, units, buildings, and amenities meet safety, maintenance, and cleanliness standards.
• Review and manage service contracts, capital improvements, and maintenance schedules.
• Conduct and document apartment inspections, including those related to move‑in/move‑out, periodic checks, and unit turnover.
• Serve as liaison to owners/investors by providing updates, performance reports, and conducting property tours.
• Maintain and reconcile petty cash fund and perform daily bank deposits and G/L postings.
• Utilize property management software (e.g., MRI or similar) for operational tracking and reporting.

• High School Diploma or equivalent.
• Minimum of three years of experience in multifamily property management.
• At least two years of supervisory or team leadership experience.
• Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
• Proficient with Microsoft Office and Property Management software experience.
• Knowledge of real estate contracts, financial management, and operational compliance.
• Proficiency in social media platforms (e.g., Facebook, Instagram, Linked In) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast‑paced environment.
• Strong attention to detail and problem‑solving skills.
• Customer‑service orientation with ability to interact professionally with residents and vendors.
• Valid driver’s license required (for operating golf carts if applicable).

• Competitive Salaries & Bonuses
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Flexible Spending Accounts
• Company‑Paid Long‑Term Disability
• Company‑Paid Life Insurance
• Short‑Term Disability
• Health Savings Account with Employer Contributions
• Wellness Perks
• Fin Fit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Veteran Friendly.