Organizational Change Management; OCM Manager
Listed on 2026-06-14
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Management
Change Management, Business Management, Business Analyst, Operations Manager -
Business
Change Management, Business Management, Business Analyst, Operations Manager
Location: Westerville
Job Summary
As the Organizational Change Management (OCM) Manager
, you are responsible for leading the people side of change for strategic initiatives and enterprise-wide transformations. This role requires experience, expertise and balance in both strategy and execution pull-through from intake thru adoption. The role will be accountable for the design and execution of change strategies that enable adoption, sustainment, and realization of business outcomes. The OCM Manager partners closely with IT leadership, business leaders, program teams, and functional stakeholders to ensure changes are understood, embraced, and embedded into daily operations and deliver measurable outcomes.
Strong background in ERP implementations and manufacturing background strongly preferred.
Key partnerships include IT, Global Process Owners, Sales, HR, Growth & Strategy, and others.
Key Responsibilities Change Strategy & Planning- Develop and execute comprehensive change management strategies aligned to business objectives
- Assess change impacts and organizational readiness across people, processes, and behaviors
- Define change plans including stakeholder engagement, communications, training, and adoption metrics
- Design and manage key enabling change strategy deliverables including stakeholder analysis, communication strategy & plans, learning plans
- Define and track adoption, engagement, and readiness metrics
- Identify resistance and risks, implementing mitigation strategies
- Support sustainment planning to embed new ways of working into culture, processes, and performance management
- Align change efforts with HR, Communications, Operations, and other enabling functions
- Contribute to OCM standards, tools, and continuous improvement practices
- Undergraduate Degree in Business Administration, Organizational Development, or a related field
- Master’s Degree in the above preferred.
- 7-10 years proven ability to lead large-scale, complex, global transformation initiatives in a fast-paced, matrixed organization from execution thru adoption. ERP implementation experience strongly preferred.
- Proven track record of adoption planning, metrics and value realization to measure change impact business case benefits.
- Prosci certification.
- Consulting background working with a variety of clients and transformation initiatives desired.
- Ability to influence across all levels of the organization.
- Deep expertise in designing and implementing change strategies that deliver measurable business outcomes and align with organizational goals.
- Advanced understanding of change management methodologies such as Kotter, Prosci, ADKAR, as well as process improvement frameworks like LEAN/Six Sigma and Agile.
- Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies.
- Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity.
- Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success.
- Experience navigating a global organization.
- Certifications in project management (PMP) or process improvement (LEAN/Six Sigma) are highly desirable.
- Experience supporting large-scale transformations, digital implementations, or operational change.
- ERP change management experience, driving implementations across a global workforce.
- Background in manufacturing, operations, or enterprise environments (strongly preferred but not required).
- Adoption and sustainment of change aligned to business outcomes
- Leader and stakeholder confidence in change execution
- Reduced resistance and faster realization of intended benefits
- Strong integration of people, process, and technology change
upwards of 25% domestic and international.
OUR CORE PRINCIPALSSafety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
Vertiv is a $10.2 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries.
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No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with…
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