Engagement Coordinator

Homecare – Employee Engagement Coordinator (Full Time)

In Office: 7870 E Kemper Rd., Cincinnati, OH 45249 (Travel Required)

Business

Hours:

Monday - Friday, 8:00 AM to 4:30 PM

Patriot is veteran owned and family operated

Patriot At Home is a place where you candirectlymake animpactinyour community while alsothrivingpersonally and professionally!

We recognize family as the cornerstone of our company,andwantyou tobe part of a team that values your contributions and well-being.

• Paid time off
• Hardship Program-program tosupport staff during challenging times
• Patriot Cares-nonprofit forcommunityoutreach

• This position is paid at a competitive hourly rate
• Medical/Dental/Vision Insurance/Supplemental insurance(beginsimmediatelyupon hire)
• Company 401K with 4% company matching

• Design and execute scalable engagement initiatives that reach office staff, remote employees, and field‑based clinicians across all Ohio markets.
• Translate leadership priorities into practical engagement programs that support consistency, clarity, and connection across service lines.
• Build engagement routines that can be repeated and sustained (standard cadence, templates, leader toolkits, simple measurement).

• Own engagement components of onboarding reinforcement and early‑tenure experience, with emphasis on first 90–180 days.
• Partner with HR/Operations to execute touchpoints after 90 days, stay‑connected check‑ins, and early‑risk intervention steps.
• Identify common early‑tenure friction points in conjunction with HR and managers (tools, training, communication, scheduling, expectations) and coordinate actions to reduce avoidable turnover.
• Support leader behaviors that improve early retention (welcomes, feedback cadence, recognition, clarity of expectations).

• Own company‑wide recognition approach aligned with Patriot values (appreciation, milestones, values‑based awards, peer recognition).
• Ensure recognition is timely, meaningful, and operationally consistent across locations.
• Create simple ways for leaders to recognize performance and reinforce behaviors that support accountability, teamwork, and mission‑driven care.

• Coach leaders and managers on engagement fundamentals: communication habits, recognition, feedback, and team connection—especially for dispersed teams.
• Provide leader playbooks, talking points, meeting templates, and practical tools that improve consistency across locations.
• Support leaders through change initiatives by building engagement plans (what leaders need to do, what employees need to hear, and what must be reinforced).

• Operate structured surveys, pulse checks, focus groups, stay interviews in partnership with HR and summarize themes for leadership.
• Convert feedback into action plans with the Board of Directors and timelines; follow up to confirm closure and improvement.
• Serve as a connector between frontline teams and leadership, elevating engagement risks.
• Perform other duties as required.

• 3–5+ years of experience in employee engagement, internal communications, HR, operations, or related work; healthcare or field‑based workforce experience preferred.
• Strong relationship‑building skills with ability to influence leaders without direct authority.
• Ability to create simple, repeatable programs and execute consistently across multiple locations.
• Comfortable working with data (turnover, survey results, themes) and translating insights into action.
• High professionalism, confidentiality, and ability to operate in a HIPAA‑sensitive environment.
• Willingness to travel to branches/field locations as needed.

• Primarily a desk job which involves sitting, standing, stooping and walking.
• At times, there are deadlines that must be met.
• This position requires minimal lifting of office records and printouts.
• The ability to read 12 point and larger type is required.
• One must be able to hear adequately on the telephone with no more than an amplifier and be able to communicate both verbally and in writing in English.
• Must be able to utilize a PC, calculator, multi-line telephone, and other related office equipment.

Patriot at Home is an equal opportunity employer