Operation Supervisor
Listed on 2026-06-18
-
Management
Operations Manager, Hotel Management, General Management
Job Description
At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
What You’ll Do- Assist Department Manager with managing workflow to meet planned units/cartons per hour, cost per unit, level of service and accuracy standards.
- Supervise your functional areas to ensure all Key Performance metrics are achieved; develop daily plan, monitor results, initiate changes to ensure daily goals are achieved.
- Delegate tasks, train & monitor associate performance to meet and exceed productivity, accuracy, quality, safety, attendance goals in accordance with SOP’s.
- Optimize department operations by ensuring the correct staffing levels each day, provide feedback to Manager regarding labor capacity and workload leveling.
- Support & create a culture of consistency, fairness & inclusiveness for associates.
- Lead start up shift meeting.
- Manage a safe workplace by advocating safety training and accident preparedness.
- Perform other duties as assigned.
- 3-5 years of supervisory distribution service experience.
- Oral and written communications skills.
- Strong work ethic, critical thinker, and excellent attention to detail (quality of work).
- Strong communication and interpersonal skills.
- Must be comfortable working in a distribution environment.
- Must be flexible with schedule rotation based on business needs.
- Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
- Ability to build consensus and relationships among managers, partners, and employees.
- Medical, dental, and vision insurance
- 401(k) with company match
- Life insurance and short-term disability
- Paid time off and paid company holidays
- 50% associate discount
- Tuition reimbursement and more
This job is an onsite position located at the Torrid Ohio Distribution Center.
This role generally requires 40+ hours per week; however, hours may vary based on workflow.
Physical Requirements (with or without reasonable accommodation)Regularly required to sit, stand, bend and lift/move up to ten pounds. May lift/move up to thirty pounds occasionally.
Equal Opportunity EmploymentWe are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
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