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Operation Supervisor

Job in West Jefferson, Madison County, Ohio, 43162, USA
Listing for: Torrid
Full Time position
Listed on 2026-06-18
Job specializations:
  • Management
    Operations Manager, Hotel Management, General Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: West Jefferson

Job Description

At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

What You’ll Do
  • Assist Department Manager with managing workflow to meet planned units/cartons per hour, cost per unit, level of service and accuracy standards.
  • Supervise your functional areas to ensure all Key Performance metrics are achieved; develop daily plan, monitor results, initiate changes to ensure daily goals are achieved.
  • Delegate tasks, train & monitor associate performance to meet and exceed productivity, accuracy, quality, safety, attendance goals in accordance with SOP’s.
  • Optimize department operations by ensuring the correct staffing levels each day, provide feedback to Manager regarding labor capacity and workload leveling.
  • Support & create a culture of consistency, fairness & inclusiveness for associates.
  • Lead start up shift meeting.
  • Manage a safe workplace by advocating safety training and accident preparedness.
  • Perform other duties as assigned.
What You’ll Need
  • 3-5 years of supervisory distribution service experience.
  • Oral and written communications skills.
  • Strong work ethic, critical thinker, and excellent attention to detail (quality of work).
  • Strong communication and interpersonal skills.
  • Must be comfortable working in a distribution environment.
  • Must be flexible with schedule rotation based on business needs.
  • Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
  • Ability to build consensus and relationships among managers, partners, and employees.
What You’ll Get
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Life insurance and short-term disability
  • Paid time off and paid company holidays
  • 50% associate discount
  • Tuition reimbursement and more
Work Environment

This job is an onsite position located at the Torrid Ohio Distribution Center.

This role generally requires 40+ hours per week; however, hours may vary based on workflow.

Physical Requirements (with or without reasonable accommodation)

Regularly required to sit, stand, bend and lift/move up to ten pounds. May lift/move up to thirty pounds occasionally.

Equal Opportunity Employment

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

If you are unable or limited in your ability to use or access  you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify.

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