EMS Field Supervisor

EMS Field Supervisor – Job Details

Job Location:

MIDDLEFIELD OFFICE - MIDDLEFIELD, OH 44062

OMS Field Supervisor

As part of our team, you’ll benefit from an active 911 emergency response system serving local communities, direct field leadership responsibility in a high-performance EMS system, opportunities for advancement into operations and executive leadership roles, and a mission-driven, patient-first culture. Our EMS Field Supervisor is a key operational leadership role responsible for the direct oversight of daily field operations, ensuring safe, efficient, and compliant EMS system performance while supporting high‑quality patient care across all field units.

• Directly supervise and oversee all field operations during assigned shifts.
• Ensure staffing levels, unit deployment, and operational activities meet organizational and regulatory standards.
• Monitor system status and coordinate with Communications and Operations to ensure efficient resource allocation.
• Maintain operational readiness, including vehicle status, equipment availability, and personnel preparedness.
• Respond to system demands and provide real‑time decision‑making and problem‑solving support.
• Ensure compliance with clinical protocols, company policies, and regulatory requirements.
• Provide direct patient care when operational needs require field support.
• Maintain strong working relationships with Communications, Operations, Clinical Services, Fleet, and Administrative departments.
• Coordinate closely with dispatch to ensure effective system‑wide communication and resource management.
• Promote teamwork, professionalism, and operational consistency across all departments.
• Support continuous improvement initiatives and system enhancements.
• Supervise, evaluate, and support field personnel performance during assigned shifts.
• Provide coaching, mentoring, and leadership development to staff.
• Actively mentor assigned Assistant Field Supervisors, preparing them for advancement into Lead Supervisor and higher‑level operational leadership roles.
• Deliver constructive feedback and corrective action in accordance with policy.
• Support onboarding, orientation, and integration of new employees.
• Participate in training initiatives, continuing education, and staff development activities.
• Assist with interviews and hiring processes as assigned.
• Promote accountability, professionalism, and a strong team culture.
• Conduct field observations and patient care evaluations for quality assurance and compliance.
• Monitor and ensure accountability of vehicles, equipment, and operational resources.
• Investigate incidents including complaints, accidents, injuries, and near‑misses, ensuring proper documentation.
• Coordinate with support departments regarding supply, equipment, and vehicle needs.
• Reconcile timecards and verify accuracy of shift documentation.
• Complete daily operational reports and required administrative documentation.
• Maintain inventory accountability and medication supply compliance per policy.
• Ensure all records and reports are accurate, complete, and submitted on time.
• Maintain confidentiality, professionalism, and ethical conduct at all times.
• Demonstrate strong leadership, sound judgment, and decision‑making in high‑pressure situations.
• Maintain all required certifications, licensure, and continuing education requirements.
• Promote a safe work environment and support all organizational safety initiatives.
• Uphold a patient‑first, service‑driven approach to EMS leadership.

• Associate degree in Emergency Medical Services, Healthcare Administration, Public Safety, Business Management, or a related field preferred; equivalent combination of education, training, and relevant experience may be considered.
• Current Ohio Paramedic certification required.
• Critical care training or certification such as CICP, FP-C, CCP-C, or other recognized advanced transport/critical care credential preferred.
• Current CPR certification required.
• ACLS, PALS, ITLS/PHTLS, and other applicable EMS certifications preferred or required based on organizational standards.
• Minimum of three (3) years of EMS field experience preferred, including emergency response and patient…