Senior Director, Portfolio Management
Listed on 2026-07-20
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Management
Account Manager, Client Relationship Manager, Operations Management
What Cognite Is
Cognite operates at the forefront of industrial digitalization, building AI and data solutions that address the world’s hardest, highest‑impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low‑code AI agents, Cognite accelerates digital transformation to drive operational improvements.
Role OverviewI am looking for a leader who coaches a team of several Project Managers across EMEA while owning one to two anchor accounts as a business. The role blends commercial discipline with genuine people leadership, developing PMs into future leaders while running profitable accounts. Delivery is viewed as the engine of customer trust and expansion rather than a cost centre.
Ownership & Accountability• Own one to two anchor accounts as P&L (50% of your time)
• Coach several Project Managers across EMEA (50% of your time)
• Maintain portfolio health across all accounts
• Operate at 50% billable on your accounts and 50% coaching/oversight
• Report to the VP, Value Delivery – Europe and partner closely with Sales, Product, Engineering, and Finance
- Deliver revenue on plan and manage services gross margin to target.
- Drive profitable growth through disciplined scoping and change control.
- Lead quarterly strategic reviews with executive sponsors and serve as the senior escalation point for scope, risk, and relationship decisions.
- Identify and pursue expansion opportunities through new use cases, modules, and scale.
- Operationalise Cognite’s "Agile Partner" positioning by demonstrating speed, accessibility, and decisiveness so customers feel they have a partner inside Cognite, not a vendor.
- Lead weekly 1:1s with each PM, providing feedback, development planning, and escalation support.
- Assess readiness against current and target roles, creating stretch assignments and development plans.
- Monitor engagement, retention risk, and readiness for promotion.
- Sponsor PM progression (PM → Senior PM → Principal PM) in partnership with the VP of Delivery.
- Ensure PMs own their account QBRs and customer relationships while you own PM coaching and strategic escalation.
- Do not run PMs’ customer meetings; instead, receive weekly status updates and step in when escalation is required.
- Maintain a real‑time view of customer health, delivery risk, and value across your portfolio of owned and PM‑managed accounts.
- Run weekly portfolio check‑ins with your PMs, assess risks, and determine where support is required.
- Escalate red flags to the VP of Delivery with options and recommendations.
- Connect portfolio health into weekly operations meetings and monthly leadership reporting.
- Partner with Account Executives on account strategy and expansion opportunities across both your own accounts and the PM portfolio.
- Act as the primary delivery voice into Product and Engineering, bringing structured customer feedback into roadmap prioritisation.
- Build strong partnerships with Finance around P&L ownership, revenue recognition, and margin analysis.
- PM Team Health & Development
:
High engagement across the PM team; zero involuntary attrition; at least one PM ready for next‑level promotion by the target date. - Anchor Account P&L:
Revenue delivered to plan; services gross margin at or above target; customer NPS at or above target; adoption outcomes (percentage of commitments realised) at or above target. - Portfolio Stability
:
Eight‑account portfolio with zero unplanned exits; delivery completed on time and within budget; customer satisfaction maintained or improved.
Talent multiplier: by coaching and developing Project Managers, you multiply the organisation’s ability to deliver high‑value outcomes and scale its delivery capability. Your leadership ensures that customers view Cognite as a strategic partner, resulting in deepened relationships, higher revenues, and a stronger market position.
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