Warehouse Operations Supervisor - Frazeysburg

Warehouse Operations Supervisor
- Frazeysburg

Frazeysburg, OH, United States

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day- building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Warehouse Supervisor will play a critical role in driving safety, quality, productivity, and operational accuracy across the Frazeysburg Distribution Center.

Fanatics Commerce is seeking an energetic and motivated Warehouse Supervisor to join the Fulfillment team at our Distribution Center in Frazeysburg, OH. In this role, you will oversee daily operations and lead a team of up to 200 employees, coordinating processes to ensure safety, quality, productivity, and accuracy while driving optimization and contributing to the company's profitability. The Warehouse Supervisor delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

• Collaborate with and influence peers and leaders across departments by establishing strong business partnerships that support both departmental and building-wide operational goals.
• Participate in daily planning processes, communicating shift priorities and operational updates through standup, town hall, and business meetings with stakeholders at multiple levels.
• Train, motivate, coach, reward, and manage the performance of up to 200 direct reports, including vacation approvals, timecard approvals, overtime management, hiring, and corrective action in partnership with HR and Senior Management.
• Forecast staffing needs to meet business demands and proactively address personnel issues to maintain a high-performing, engaged team aligned to building KPIs.

• Maintain departmental standards for productivity, reliability, and accuracy, ensuring that every order fulfilled meets the quality expectations of our fans.
• Review, prioritize, and organize operational activities each shift to minimize disruption and uphold on-time, accurate delivery commitments.
• Implement process improvements that directly reduce errors and increase throughput, translating operational excellence into a better fan experience.
• Enforce safety programs and ensure full compliance with safety guidelines, creating a work environment where every team member can perform at their best.

• Analyze large data sets to drive informed decisions and execute action plans that continuously improve departmental efficiency and accuracy.
• Develop and implement process improvements using familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Maintain and expand knowledge of all operating systems relevant to the work area, including Warehouse Management Systems and Oracle, identifying opportunities to leverage technology for operational gains.
• Identify staffing and workflow patterns through data analysis to proactively address bottlenecks before they impact productivity or fulfillment targets.

• Supervise all areas of your department in strict accordance with business and building KPIs, taking full accountability for shift-level outcomes.
• Complete all required administrative tasks with accuracy and timeliness, including preparing reports, correspondence, and performance documentation.
• Coach team members on productivity and career pathing, taking…