Program Management Home Manager _2784

OUR MISSION AND PERFORMANCE EXPECTATIONS

The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission.

The Home Manger oversees the day-to-day activities, budgets, and schedules for one or more homes, and manages hires, and trains, home staff. This role is responsible for ensuring individuals receiving services are properly managed and cared for, including implementing programs and services, coordinating activities and appointments, maintaining records for individuals served, and complying with regulatory requirements.

• Manages the day to day activities, budgets, and schedules for one or more homes and designated individuals.
• Manages, hires, trains, and schedules staff.
  • Provides leadership including direct supervision of staff; implements Network employee practices; ensures safety and workers’ compensation initiatives are followed; and ensures employees receive appropriate orientation and training.
• Maintains census and maximizes utilization and occupancy percentages within programs.
• Maintains and fosters relations with individuals receiving services, families and guardians, and implements individual satisfaction enhancement plans as appropriate.
  • Maintains and fosters relations with case managers and referral agents and lobbies on behalf of individuals supported and Network as appropriate.
• Implements program plans for individuals receiving services and submits incident reports as appropriate.
  • Ensures timely incident reporting and implements individual corrective action
• Develops, implements, revises, and monitors data collection and Individual Program Plans for individual training programs. Completes monthly data summaries and make revisions as needed
• Implements safety plans and coordinates scheduling for supported individuals. Ensures individuals are receiving appropriate health and medication management. Assists in the management of youth funds.
• Ensures homes are clean, neat, and safe; and works with and/or contacts maintenance as appropriate.
• Completes purchasing of program supplies and submits billing compliance documentation.
• Ensures compliance with all regulatory and company requirements.
• Performs other related duties and activities as required.

Directs and supervises assigned staff, including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:

• Master’s degree in Human Services or related field required as of April 2017. Bachelor’s degree required for anyone hired prior to April 2017.
• One to two years’ experience preferred.

• CPR and first aid certification
• Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services.

• N/A

• Travel as needed

• Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis.