Senior Manager Global Service Parts Strategy

The Senior Manager Global Service Parts Strategy is responsible for defining and driving the global strategy for service parts across all regions, with a mandate to grow revenue, improve availability, and optimize profitability of the aftermarket parts business. This role sits at the intersection of supply chain, sales, product engineering, and regional operations, translating a global vision into regionally executable plans.

The ideal candidate combines strategic thinking with hands-on operational rigor and can influence cross-functional and cross-regional stakeholders without direct authority.

The Senior Manager Global Service Parts Strategy is responsible for defining and driving the global strategy for service parts across all regions, with a mandate to grow revenue, improve availability, and optimize profitability of the aftermarket parts business. This role sits at the intersection of supply chain, sales, product engineering, and regional operations, translating a global vision into regionally executable plans.

The ideal candidate combines strategic thinking with hands-on operational rigor and can influence cross-functional and cross-regional stakeholders without direct authority.

The Senior Manager Global Service Parts Strategy is responsible for defining and driving the global strategy for service parts across all regions, with a mandate to grow revenue, improve availability, and optimize profitability of the aftermarket parts business. This role sits at the intersection of supply chain, sales, product engineering, and regional operations, translating a global vision into regionally executable plans.

The ideal candidate combines strategic thinking with hands-on operational rigor and can influence cross-functional and cross-regional stakeholders without direct authority. This role requires strong collaboration across regions and functions, the ability to influence without formal authority, and a practical execution mindset. The ideal candidate will be comfortable translating strategic priorities into operating routines, performance measures, and field-ready enablement materials that support consistent execution across diverse global markets.

• Develop and own the multi-year global service parts strategy, aligned to overall services and company growth objectives.
• Identify and prioritize growth opportunities across regions — new markets, underpenetrated segments, pricing optimization, and channel expansion.
• Set global standards and KPIs for service parts performance (fill rate, revenue growth, margin, inventory turns) while allowing for regional flexibility.
• Partner with sales and marketing to build go-to-market strategies for parts.
• Partner with NPDI team to ensure product release support strategic growth of parts business.

• Develop and own the multi-year global service parts strategy, aligned to overall services and company growth objectives.
• Identify and prioritize growth opportunities across regions — new markets, underpenetrated segments, pricing optimization, and channel expansion.
• Set global standards and KPIs for service parts performance (fill rate, revenue growth, margin, inventory turns) while allowing for regional flexibility.
• Partner with sales and marketing to build go-to-market strategies for parts.
• Partner with NPDI team to ensure product release support strategic growth of parts business.

• Serve as the central point of alignment across regional service parts teams, ensuring consistent strategy execution while respecting local market dynamics.
• Build governance cadences (e.g., quarterly business reviews) to track regional performance against global targets.
• Identify and scale best practices across regions; resolve conflicts between…