Delivery Assurance Lead, Thermal

Location: Westerville

Position Summary:

The Large Program Delivery Assurance Lead is the factory-level execution owner for complex, high-visibility product lines supporting critical data center infrastructure. This role is accountable for ensuring that assigned builds are delivered on time, in full, and to exact configuration - helping to ensure that every unit meets quality standards and is ready for customer shipment in alignment with committed schedules.

Serving as the vital link between program strategy and shop-floor execution, the Delivery Assurance Lead drives daily performance across operations, materials, quality, and test. This role brings structure, urgency, and clarity to the production environment-proactively identifying risks, removing barriers, and ensuring the manufacturing line consistently performs to plan.

As a key partner to Large Program and Business Unit leadership, the Delivery Assurance Lead provides clear, real-time visibility into delivery status, enabling informed decision-making and reinforcing customer confidence.

Your mission: deliver every unit on schedule and to the highest quality standards-while driving accountability, resolving challenges at their source, and ensuring full transparency across stakeholders.

RESPONSIBILITIES:

Factory Execution & Schedule Adherence

* Maintain and manage the daily build schedule for assigned product lines.

* Track WIP progress against CRDs and PDs, highlighting at-risk builds and recovery actions.

* Coordinate with Production Supervisors to align labor, machine time, and test bay availability.

* Monitor and track production adherence and attainment for on-time to delivery assurance.

* Identify obstacles and address them head on with actions or escalations as appropriate.

Material & BOM Readiness Coordination

* Validate that all components and subassemblies are available before build start (clear to build).

* Partner with Materials and Master Data orgs. to resolve shortages, alternates, or incorrect attributes.

* Confirm that BOM revisions used in the factory match current released versions.

* Coordinate with Engineering for any on-site design clarifications or part substitutions.

* Manage material staging areas to ensure lean flow to production

On-Site Problem Solving & Communication

* Capture build data for cycle time, material issues, and rework for process improvement.

* Recommend and implement improvements in flow, sequencing, or standard work.

* Support new product introductions by validating readiness and feedback to engineering.

* Participate in cross-site product forums to align factory-level execution practices.

Leadership & Accountability

* Report daily to factory leadership and BU PM on delivery status, risks, and escalations.

* Foster close working relationships between operators, planners, and engineers.

* Maintain clear ownership of all open actions until closure.

* Serve as the go-to person for visibility on all builds within their product scope.

MINIMUM QUALIFICATIONS:

* Bachelor's Degree or equivalent work experience.

* 4-6 years of experience in demand planning, operations, or supply chain within a manufacturing environment.

* Proficiency in ERP systems (Oracle preferred) and data analytics using Power BI or equivalent tools.

* Demonstrated analytical, organizational, and communication skills with high attention to detail.

* Demonstrated expertise in leading successful cross-functional project teams.

PREFERRED EXPERIENCE:

* Experience in complex, multi-site manufacturing or global supply chains.

* Lean / Six Sigma certification or hands-on process improvement experience.

* Strong understanding of SIOP / IBP processes and forecasting methodologies.

* PMP certification or formal project management training.

Travel Requirement:
Up to 20% travel required.