Engineering Detailer

Location: Mount Hope

Responsible for the support of customer orders of non-standard product, by providing timely and accurate manufacturing documentation:
Bills-of-material and weight and counterbalance calculations. Prioritize and process Detailing tasks to enable on-time manufacturing of customer orders. Identify gaps and opportunities in Detailing processes, driving improvements to Detailing methods and tools to capture efficiency gains.

* Interpret routine and complex customer quotes and orders. Apply custom order detailing and manufacturing instructions.

* Prepare bills-of-material within the ERP system.

* Perform door weight and spring counterbalance calculations.

* Using system tools, prioritize and manage the timely completion of incoming tasks.

* Communicate with internal Customer Care, Manufacturing, and Finance teams to gather necessary information to process and release orders.

* Develop and improve tools and workflows to improve Detailing processes and efficiency.

* Associate degree with technical focus preferred, or equivalent work experience with demonstrated success.

* Attention to detail is critical to success.

* Strong technical and math background.

* Experience with Microsoft Excel and Word.

* Ability to prioritize and multi-task. Resourceful.

* Solid communicator. Comfortable with in-person, phone, and written communication.

* Able to interpret and understand technically oriented material, blueprints, and door configuration rules.