Senior Client Associate

Senior Client Associate

Lisbon, Portugal

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization nected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

We are looking for a Senior Client Associate to join the Client Leadership area. In this role, you will have a fundamental part in providing excellent service to clients and managing strategic projects, ensuring that each delivery contributes to the growth of our clients' business. Your knowledge in project management, negotiation, and developing strong relationships with media partners will be essential to guarantee impactful results.

Client Management

• Ensure excellent service, positioning the agency as a strategic partner focused on results.
• Be the main point of contact for clients, both in strategic projects (annual plans, media reviews, specific approaches) and in daily tactical tasks.

Project Management

• Coordinate projects in collaboration with all internal areas, including campaigns, reports, content actions, and analyses.
• Prioritize tasks and define SLAs together with the involved teams.
• Ensure the fulfillment of deadlines and objectives agreed with the client.
• Ensure that responses and deliveries comply with the network and client guidelines.

Negotiation and Development of Opportunities

• Lead and optimize negotiations.
• Maintain continuous proximity with media partners, knowing their entire offer and strengthening partnership relationships.

• Proven experience (+3 years) in a media agency, with direct responsibility for clients.
• Bachelor's or Master's degree in Management, Marketing, Communication, or related fields.
• Client management skills and building trust relationships.
• Strategic thinking and capacity for organization and project management.
• Ability to negotiate and identify business opportunities.
• Attention to detail, adaptability, and continuous improvement orientation.
• Flexibility and challenger mindset.
• Excellent communication and interpersonal skills.
• Fluency in English.

• Health insurance from day one.
• Flexible benefits plan.
• Additional vacation days.
• Wellbeing platforms and support for work-life balance.
• Access to Group WPP discounts (gyms, restaurants, hotels, etc).
• Coffee, fruit, and cereals for a healthy breakfast or snack.