Content Strategist III

Content Strategist III Remote Summary

Were looking for a Content Strategist to manage updates across our Help Centers. The ideal candidate is a strong writer and editor with experience in digital content management and content strategy. They will be experienced at hands‑on drafting and editing in a CMS, content structuring and proactive problem solving. They will be a skilled communicator who can effectively use a variety of business communication tools to get the information they need and provide progress updates to stakeholders.

• Create, edit and publish content for Help Centers in simple, jargon-free language using brand voice to accurately capture how to use our business tools.
• Execute Help Center content strategy for product changes while managing feedback from cross-functional stakeholders including marketing, technical and business roles
• Consistently deliver content that meets or exceeds quality standards
• Meet tight publishing deadlines with high attention to detail

• 3 years experience of digital content writing and management, including using a CMS and HTML
• Experienced in working with cross-functional stakeholders to produce public-facing content

• Writing technical or educational guides for consumers or businesses
• Experience with in a global technology company or digital-focused industry
• Knowledgeable about marketing or communications industries

Pay range is $49 - $54 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

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