Community Investment Senior Coordinator

Job Summary

The Community Investment Senior Coordinator, working under minimal supervision, provides high level administrative support by applying a thorough understanding of company and departmental operations. The role proactively addresses the day-to-day needs of the Westfield Insurance Foundation and its Community Investment strategy. This role requires discretion and confidentiality, strong time management, attention to detail, and verbal/written communication skills. The Community Investment Senior Coordinator supports the administration of donations and the Volunteer Grant Program;

coordination of Team Volunteer events; and ensures high-quality documentation of decisions and records.

• Serves as an administrative professional, acting as link between the Westfield Insurance Foundation and Community Investment programming by supporting employee and community engagement processes.
• Demonstrates discretion and confidentiality when working with donations, nonprofit organizations, employee giving, and internal funding decisions. Must demonstrate professionalism, accountability, stewardship, and integrity, values that are representative of the Foundation’s philanthropic purpose.
• Provides support to the Foundation and Community Investment staff by coordinating administrative needs and functions, including:
  • Donation Support
    • Receives notice of approved donations and enters amounts and terms into the Bonterra-Cyber Grants platform.
    • Completes templated donation letters to nonprofit organizations.
    • Reconciles paid donations with existing budget.
    • Updates Cyber Grants system periodically for current and future donation decisions.
  • Volunteer Grant Program Support
    • Receives initial form submissions and updates Cyber Grants database.
    • Verifies volunteer hours with nonprofit.
    • Notifies employees of grant using internal template.
    • Enters grant information into Cyber Grants to be paid by Community Investment Senior Professional.
  • Team Volunteer Event Coordination
    • Receives initial form submissions and replies within 48 hours to the requestor.
    • Sends volunteer options and instructions based on form details.
    • Functions as a main contact leading up to the scheduled event.
    • Gathers photos, stories, and feedback from participants.
    • Updates internal files to track event details and serve as a reminder for future planning.
  • Reporting and Administrative Support
    • Track employee engagement and participation metrics of Community Investment and employee engagement
      • Open Match (company donation matching program)
      • Volunteer Grant Program
      • Team Volunteering
• Assists with internal communications from the Foundation and Community Investment.
  • Drafts written content for internal employees for intranet articles, newsletters, and a web-based giving platform, Purpose Connect, using sourced content from the Westfield Insurance Foundation/Community Investment team, Employee Resource Groups (ERG), Human Resource (HR) Team such as:
    • Photos and stories from Team Volunteering events.
    • ERG activities and events.
    • HR initiatives to promote employee engagement.
  • Supports communication needs by updating materials such as infographics, flyers, and graphics used to connect our culture across Westfield’s global Enterprise.
• Supports communication with external stakeholders when directed, relating to sponsor ships, community events, volunteering, and nonprofit partners.
• Responsible for independently managing defined Community Investment processes from intake through completion, including tracking deadlines, follow-ups, approvals, and documentation.
• Monitoring of Community Investment budgets, commitments, and expenditures, including identifying variances and escalating issues.
• Coordination of special projects and initiatives across Community Investment, including…