Quality Process Coord​/Discharge Planner

Quality Process Coordinator/Discharge Planner: FT

Position Highlights:

• Work/life:
  You will find support to help you manage your personal life while building a career.
• Employee-centric:
  Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
• Lifestyle:
  Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.

About Firelands Health:

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.

Firelands Health is the area's largest and most comprehensive resource for quality medical care. We are "big enough to care for you, and small enough to care about you". We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values:
Attitude:
We choose to be positive and inclusive every day. Commitment:
We are committed to exceed the expectations of those we serve. Enthusiasm:
We will work passionately to make a difference.

What You Will Do:

• Performs concurrent and retrospective multi-disciplinary review of patient care. Uses comprehensive quality review criteria to collect data pertaining to the appropriateness of care. Compiles and organizes data into meaningful reports for evaluation. Identifies opportunities for improvement and coordinates interdisciplinary intervention for planned change. Assists and acts as a resource for assigned functions to facilitate quality activities. Promotes development and enhancement of total quality systems.
• Under the supervision of the Director, this position is responsible for initial and ongoing discharge planning throughout the acute care continuum, including but not limited to coordination of care through the facilitation of a safe and appropriate discharge plan to the post-acute environment. This process is supported by current research and evidence-based practice. The Case Manager identifies potential risk management and utilization issues and reports findings per departmental protocol.
  
  Works closely with the Social Worker as appropriate in the identification of discharge and transition needs and is ultimately responsible for the coordination of discharge planning activities. This is accomplished by working collaboratively with interdisciplinary staff internal and external to the organization. Participates in quality improvement and evaluation processes.
• Possesses knowledge and remains current with interdisciplinary standards of care to effectively review patient care, compliance with evidence-based best practices, prioritize quality of care interventions, and facilitate immediate action when necessary.
• Conducts "real time"/concurrent and retrospective assessments of processes and outcomes for assigned populations and communicates within the interdisciplinary team and provides direct service, as needed, to assure delivery of best practices.
• Demonstrates the ability to assist with the development of criteria-based evaluation tools; identifies opportunities to improve patient care, assures appropriate reporting and follow through with physicians, nursing, and ancillary services.
• Aggregates data and provides reports that are timely, pertinent, reliable, and accurate to report positive and negative findings. Abstracts direct patient data as needed.
• Collaborates with Directors and caregivers of assigned care areas regarding development and refinement of care processes as indicated through monitoring.
• Institutes immediate feedback to personnel regarding systems/process/quality deficiencies, as needed.
• Coordinates the flow of findings to facilitate peer evaluation.
• Demonstrates responsibility for the management of the quality information contained in the assigned database, monitoring functions and registries including…