Veterinary Receptionist - Berlin, OH

Who we are

East Holmes Veterinary Clinic is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist / Client Service Representative
Status: Full-time
Salary: Negotiable and based on experience
Schedule: 4 10-hour days and 1-2 Saturdays a month, 8 am - 12 pm

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where Your Work Truly Matters?

East Holmes Veterinary Clinic is looking for a full-time Veterinary Receptionist to join our outstanding front desk team. As the first point of contact for clients and patients, our Client Service Representatives are the face and heart of our practice. This role plays a vital part in creating exceptional client experiences while supporting the health and well-being of our patients.

We value teamwork, communication, and follow-through, and our team members enjoy a fun, friendly, and fast-paced environment where everyone works together to deliver outstanding service. If you're passionate about helping people and animals, enjoy staying busy, and thrive in a collaborative workplace, we'd love to meet you.

• Friendly, supportive, and team-oriented culture
• Fast-paced environment that keeps every day interesting
• Opportunities to learn and grow within veterinary medicine
• Leadership that values communication and teamwork
• Meaningful work helping pets and the people who love them
• A workplace dedicated to doing what's right for clients and patients
• Professional development opportunities and ongoing learning

• Manage multiple phone lines and provide exceptional customer service
• Schedule appointments and coordinate daily hospital flow
• Welcome clients and patients with warmth and professionalism
• Process payments and maintain accurate financial records
• Educate clients regarding services, products, and patient care recommendations
• Enter and maintain accurate client and patient information
• Process medical records, scanning, and data entry tasks
• Support daily front desk operations and hospital communication
• Help create a positive experience for every client and patient visit

• Friendly, outgoing personality and strong work ethic
• Reliability, dedication, and punctuality
• Excellent communication and customer service skills
• Strong computer skills and comfort learning new systems
• Ability to multitask in a fast-paced environment
• Desire to learn and grow professionally
• Strong organizational skills and attention to detail
• Previous office or customer service experience preferred but not required
• Genuine compassion for pets and their families

• A team that values collaboration and mutual support
• Opportunities to grow your veterinary knowledge and skills
• A workplace where communication and teamwork are priorities
• Meaningful interactions with pets, clients, and coworkers every day
• A positive atmosphere where hard work is appreciated
• The opportunity to build a rewarding career in veterinary medicine

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available…