Veterinary Technician - Compassionate Patient Care

Client Service Representative

Full‑time and part‑time positions. Applicants must have experience in the veterinary field and be able to work flexible hours, including nights and Saturdays.

• Front of the hospital customer service role: foster lasting client relationships, handle phone communications, computer skills, and administrative duties.
• Energy and enthusiasm required.
• Ability to cross‑train into other parts of the hospital is a bonus.

Hours:

Monday‑Friday 7:30 am – 7 pm;
Saturday 8:30 am – 4 pm.

Full‑service animal hospital with 365‑day boarding. Shifts are not “set hours” and depend on kennel volume.

• Morning shifts start 7 am and continue until all pets are cared for (2–5 hours). Evening shifts start about 7 pm and continue until all pets are cared for (2–5 hours).
• Must be available on weekends and holidays.
• Must be 18 years or older.
• Animal husbandry experience preferred. Pay based on experience and availability.

Knowledgeable, kind, caring, and outcome oriented. Use veterinary knowledge to educate clients, oversee patient care, and develop long‑lasting relationships.

• Veterinary Technician certification or licensure (or recent graduate with pending test).
• Flexible schedule with weekends, holidays, and rotation of Sunday hours.
• Experience preferred but not required.

• Problem‑solver, critical thinker, team player, excellent communicator, compassionate, and multitasker.

Assist veterinarians with patient care and client interaction.

• Medication administration, collecting laboratory samples, processing lab samples, surgical preparation, animal husbandry, and handling.

• High school diploma or G.E.D. required.
• At least 1 year of experience as a veterinary assistant.
• Must be able to safely lift 30 pounds.
• Basic math and writing skills.

New role designed to keep the outpatient experience moving smoothly and aid communication between doctors and clients.

• At least 3 years of veterinary medicine experience.
• Comfortable discussing preventions, vaccines, surgeries, costs, treatment plans, and medical histories with clients.
• Prepare for and admit each appointment during an outpatient shift, assist doctors with client callbacks and follow‑ups.
• Optional cross‑training to other hospital areas.

• Excellent compensation.
• Health, vision, and dental plans.
• Generous continuing education packages.
• Work‑life balance with flexible scheduling.
• Mentorship and professional development opportunities.