Operations and Excellence Quality Director; m​/f​/d

Operations and Excellence Quality Director (m/f/d)

Description:

Why join the Quality & Environment department?

At Hager Group, we are strongly committed to providing high‑quality products that ensure customer safety and satisfaction while actively reducing our carbon footprint. Our dedicated Quality and Environment teams collaborate with R&D, production and after‑sales service to continuously enhance our processes and products. In our innovative and sustainable manufacturing environment, we prioritize resource optimization and waste management to develop eco‑responsible solutions.

By joining our Quality and Environment team, you will contribute to ensuring compliance with current quality standards and environmental regulations, to continuously improving our products and processes, to raising awareness and training Group employees in quality and environmental issues, and to designing and developing sustainable development strategies.

In the Industrialization department, we are shaping tomorrow’s electrical world. You can too, Join us!

We are looking for a Quality Operations & Excellence Director to lead the End‑to‑End transformation of our Operations Quality across the Group. This is a high‑impact leadership role at the heart of our industrial performance, Quality digitalization journey, and continuous improvement ambitions.

You will lead and shape Operations Quality at scale, ensuring excellence in execution while building the systems, methodologies, and insights that drive sustainable performance. You will play a key role in embedding a zero‑defect mindset, strengthening risk management and accelerating digitalization across our global operations.

• Define and deploy the global Operations Quality strategy, driving performance, efficiency and customer satisfaction
• Foster a strong quality culture, mobilizing diverse teams across multiple sites and reporting lines
• Drive risk management and Cost of Poor Quality (CoPQ) reduction

• Lead the transformation from local performance to global excellence across 20+ sites
• Partner closely with Plant Managers and Logistics leaders to secure quality performance
• Deploy harmonized processes, tools and digital solutions across factories and warehouses
• Ensure robust handover from project to operations and strong supplier quality performance

• Lead and govern end‑to‑end quality methodologies, processes and standards
• Accelerate continuous improvement, capability building and knowledge sharing
• Leverage advanced data analytics to drive performance insights
• Co‑lead the digital transformation of Quality, shaping tools, data governance and end‑to‑end flows

• Define and align the Operations Quality and Digital roadmap with business priorities
• Contribute to the Group Q&E roadmap and major transformation initiatives
• Support key projects and teams to deliver on function commitments

• Engineer / Master’s degree in Engineering, Industrial Engineering, Quality Management, Operations Management, or a comparable technical discipline.
• 10+ years of leadership experience in manufacturing environments, including responsibility for international and multi‑site operations. Proven experience leading Quality organizations in complex industrial settings and driving performance improvements across plants, warehouses and supply chain operations.
• Proven track record as a Quality leader in high‑standard industrial environments, with strong expertise in Quality Management Systems, manufacturing quality, supplier quality, risk management, continuous improvement and Cost of Poor Quality (CoPQ) reduction.
• Ability to operate at both strategic and operational levels, translating business objectives into actionable quality roadmaps while maintaining a strong customer focus and effectively managing internal and external stakeholder relationships.
• Strong leadership and change management capabilities, with a demonstrated ability to influence, engage, develop and align diverse stakeholders across functions, cultures,…