Advanced Quality Technician - Level 1 - 1st Shift - Valley City, Ohio

Quality Technology Support

Shift: 1st

City:
Valley City

Swagelok, Northeast Ohio, USA

Position Summary:

Supports one or more basic quality technologies such as Smart Gages

Is competent in programming, application and usage and possesses the skill for set-up and operation.

Able to assist in the development of new uses for these technologies and can recognize and solve most routine and some non-routine challenges associated with the application and use of the technology without assistance.

Is considered an SME for the basic technology they support.

Possesses a solid understanding of quality & metrology; promotes and follows standard practices.

Exhibits strong communication skills and seamlessly participates in routine interaction with associates and others from different functional areas.

Oversee and assist with quality development on the technology.

Essential Duties and Responsibilities:

Demonstrates all the following skills:

• Thorough knowledge of manufacturing and assembly processes
• Thorough knowledge of standard office software such as Word and Outlook and is advanced in the use of Excel
• Proficient in the proper use of the targeted quality technology (e.g., CMM, Eddy Current, etc.) and can train others
• Diagnoses equipment problems related to quality risk and outcomes – separate from electrical, hydraulic, pneumatic and other items commonly associated with maintenance (Rx)
• Working knowledge of associated PLC, hardware, software and controller programming as applicable to the operation of the quality technology
• Demonstrates the ability to apply troubleshooting skills necessary to assure a qualified output
• Can understand equipment and product blueprints, assembly drawings and process flow diagrams
• Routinely interfaces with product, process and quality engineering to assure the proper interpretation of requirements and application of the technology
• Suggests and makes modifications or improvements to the process of inspecting or testing products and materials as applicable
• Utilizes analysis methods such as R&R testing, linearity, stability, capability analysis, etc. with limited assistance
• Understands statistics at a fundamental level and can apply them as directed
• Capable of product inspection and testing sufficient to validate the quality technology as well as to provide reports on its continued effectiveness at intended function
• Remains up-to-date and follows all safety guidelines, procedures and policies

% of Time Spent Traveling: < 10%

Education and/or Work Experience Requirements:

Required:

Education:

High school diploma or equivalent. Preference toward an associate degree in a scientific or other discipline related to work (e.g., math, statistics, mechanics, machining technology, etc.)

Experience:

Minimum of 2 years of applicable quality / metrology experience preferably around technology required or equivalent education

Critical

Competencies:

Customer Focus:

• Direct and assist others in getting required support work completed in a timely manner
• Independently display prioritization skills
• Understand and anticipate the internal customers' needs and initiate action to meet them
• Meeting customer needs is their driver

Reliability and Integrity:

• Drives improvements and helps others make a positive impact on quality and plant metrics
• Along with providing it themselves, encourages others to provide reliable information
• Acts as a direct liaison with product, process and quality Engineers to ensure appropriate application of technology
• Supports organizational changes positively through actions and words

Flexibility:

• Always willing to be flexible in their schedule
• Shares knowledge that they have obtained with others
• Open to taking on new challenges
• Can easily be interrupted or redirected to a new task, or site based on Swagelok's needs
• Has usable ideas to help increase equipment reliability

Teamwork:

• Creates strong morale and spirit within the team by encouraging others and making them feel valued and important
• Facilitates Root Cause analysis effort for equipment reliability
• Facilitates Shift Start up and departmental meetings
• Promotes group reputation in a positive manner
• Effectively coordinates resources to achieve ZCD

Communication:

• Communicates well…